Software as a service (SAAS) services featuring software for managing database files containing customer and sales data, managing e-commerce transactions, managing merchant accounts, tracking and reporting financial fraud, tracking and facilitating recurring financial transactions using credit cards, tracking inventory and shipments of digital and physical goods and services, tracking and facilitating chargebacks to credit card accounts, managing integration of e-commerce transactions with third-party payment processing providers, managing sales campaigns and promotions provided via an online retail store, integrating e-commerce sales platforms with call center personnel, managing integration of e-commerce storefronts with data analytics software, managing affiliate marketing relationships and obligations, facilitating product fulfillment and tracking, managing financial and business data reporting for an e-commerce business