unified communication services, namely, providing electronic transmission of information via a unified user-interface and user-experience across global and local computer networks; unified messaging services, namely, transmitting emails, faxes, text and instant messages and audio and video messages over a computer network to designated recipients for others; communication services, namely, electronic transmission of voice and data among users of a computer network; communication services, namely, providing electronic transmission of instant messaging, text, voice, audio, video conferencing; providing voice and data communication services, namely, transmission of voice and data via the internet; internet telephony services; local and long distance telephone services; providing teleconferencing and video conferencing communications services; telephone voice messaging services; voice mail services; voice over internet protocol (VoIP) services; call forwarding services; text messaging services; unified communications as a service (UCaaS), namely, providing electronic transmission of data from unified communications as a service (UCaaS) for instant messaging, voice transmission, data transmission, voice mail, presence, audio and video calling, and audio and video conferencing; telecommunication services, namely, providing electronic transmission of secure e-mail; telecommunication services, namely, providing access to databases with contacts information; telecommunications services, namely, electronic transmission of data for unified messaging services; technical consultation in the field of the operation and use of communications equipment

unified communications as a service (UCaaS) services featuring software platforms for providing telephony and telecommunications services for electronic message transmission, instant messaging, voice transmission, data transmission, voice mail, presence, audio and video calling, and audio and video conferencing; software as a service (SaaS) services featuring software for use in analyzing and securing IP communications networks; cloud computing featuring software for use in analyzing and securing IP communications networks; Software as a Service (SaaS) services featuring software for use in providing visibility and management of digital services and application programming interfaces (APIs) used by businesses; software as a service (SaaS) services featuring software for protecting and controlling access to digital assets, data, and digital services; software as a service (SaaS) services featuring software for use in controlling calls in unified communications, voice mail and rich messaging applications; software as a service (SaaS) services featuring software for use in enabling application programming interfaces (APIs), subroutines and wrappers to be embedded in internet applications to enable unified communications services to be provided over cloud networks or hosted infrastructures; software as a service (SaaS) services featuring software for use in enabling video conferencing, mobile messaging and virtual network functions; unified communications as a service (UCaaS) services and communications platform as a service (CPaaS) services, namely, featuring cloud computing services in the nature of cloud-based software for use in enabling communications network services, business calling connectivity services and computer software applications for enabling business communications for calls, messaging, collaboration, chat, video, and contact center over data networks; software as a service (SaaS) services featuring Application Programming Interfaces (APIs) software and online non-downloadable software development kits (SDKs) for use by applications developers for programming and for enabling collaborative communications services and embedded communications; maintenance of computer software in the field of telecommunications technology; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems, and technical advice related to the repair of computer software; consulting in the field of telecommunications technology; design for others in the field of communications, namely, design of unified communications services, embedded communications services, fixed, mobile and web-based communications systems, software and software client systems, and corresponding administration user interfaces in the field of telecommunications technology; software as a service (SaaS) services featuring communications software for connecting to private branch exchange telephone system; software as a service (SaaS) services featuring computer telephony software; providing online non-downloadable cloud computing software for contact center management to facilitate and manage electronic message transmission, instant messaging, voice transmission, data transmission, voice mail, presence, audio and video calling, and audio, video conferencing, business calling connectivity services and providing non-downloadable computer software applications for enabling business communications for calls, messaging, collaboration, chat, video, and contact center over data networks; software as a service (SaaS) services featuring computer software for contact center management to facilitate and manage electronic message transmission, instant messaging, voice transmission, data transmission, voice mail, presence, audio and video calling, and audio, video conferencing, business calling connectivity services and providing non-downloadable computer software applications for enabling business communications for calls, messaging, collaboration, chat, video, and contact center over data networks; customization and implementation of computer software for contact center management; consulting services in the field of design and customization of software for contact center management; Application service provider featuring solutions software for use in providing customer experience management, and for use in providing contact center communications, operations and management, and for use in providing contact center and telecommunications functionality, namely, functionality for interactive voice response systems, routing, recording, reporting, conferencing, synchronization, and transfers