Downloadable computer software for use in designing, administering, authoring, delivering, and reporting surveys, tests, and assessments measuring individual skills, knowledge, attitudes, satisfaction, needs, motivation and achievement; Downloadable computer software for use in designing, administering, authoring, delivering, and reporting, tests, examinations, quizzes, computer surveys, appraisals, course evaluations, diagnostic and screening assessments, and certifications; Downloadable computer software for use in designing, administering, authoring, delivering, and reporting, in the fields of regulatory compliance and improved learning outcomes; Downloadable electronic publications in the nature of guides and manuals in the fields of training, testing and surveying of individual skills, knowledge, and attitudes

Education services, namely, providing of training and classes, seminars, conferences, tutorial sessions, and workshops, on issues relating to assessments; providing of online training courses, seminars, tutorial sessions and workshops in the use of computer software to design, administer, author, deliver, and report on surveys, tests, and assessments of individual skills, knowledge, and attitudes; providing training and education in the nature of providing live and on-line training courses, seminars, tutorial sessions, and workshops in the field of using computer software to design, administer, author, deliver, and report on assessments of individual skills, knowledge, and attitudes; arranging and conducting of seminars; arranging and conducting of training workshops; provision of educational materials, namely, dissemination of printed educational materials in the field of using computer software to design, administer, author, deliver, and report on assessments of individual skills, knowledge, and attitudes; educational services, namely, training services in the use of computer software to design, administer, author, deliver, and report on surveys, tests, and assessments of individual skills, knowledge, and attitudes; providing on-line electronic publications, not downloadable, namely, user guides, manuals, and instructional materials, in the fields of training, testing and surveying of individual skills, knowledge, and attitudes; consultancy services in relation to the aforementioned services, namely, consultancy in the field of training others to use computer software to design, administer, author, deliver, and report on surveys, tests, and assessments of individual skills, knowledge, and attitudes; providing assessment solutions, namely, providing educational assessment services

Providing on-line non-downloadable software for use in training, development, administration, delivery, scoring and reporting of on-line testing, quizzes, exams, survey and assessments; Application service provider (ASP) services featuring software for use in training, development, administration, delivery, scoring and reporting of on-line testing, quizzes, exams, surveys and assessment; technical support services, namely, troubleshooting of computer hardware and software problems; Software as a service (SaaS) services featuring software for surveying and for testing and measuring of skills, knowledge, attitudes, satisfaction, needs, motivation, and achievement