Educational services, namely, conducting programs in the field of customer care, customer and employee experience, customer acquisition and marketing; Educational services, namely, conducting seminars, workshops, conferences, classes, summits, festivals, lectures, and meetings in the field of customer care, customer and employee experience, customer acquisition and marketing and distribution of educational materials in connection therewith; Educational services, namely, conducting seminars, workshops, conferences, classes, summits, festivals, lectures, and meetings in the field of customer care, customer and employee experience, customer acquisition and marketing and distribution of course and educational materials in connection therewith; Educational services, namely, providing lectures, seminars, workshops, conferences, classes, summits, festivals, and meetings in the fields of customer care, customer and employee experience, customer acquisition and marketing; Newspaper publication; Providing on-line digital publications in the nature of articles, blogs, columns, features, reports, and papers in the field of customer care, customer and employee experience, customer acquisition and marketing via the Internet; Providing a website featuring blogs and non-downloadable publications in the nature of articles, blogs, columns, features, reports, and paper in the field(s) of customer and employee experience management, customer shopping trends, business development and management with a customer oriented focus; Publication of electronic magazines; Publication of on-line articles, blogs, columns, features, reports, and papers; Publication of printed matter; Publication of electronic newspapers accessible via a global computer network; Publication of brochures, pamphlet, booklets, and magazines; Educational services, namely, developing, arranging, and conducting educational conferences and programs and providing courses of instruction in the field of customer and employee experience management, customer shopping trends, business development and management with a customer oriented focus; Providing on-line publications in the nature of applications concerning customer and employee care, management, and experiences