Software as a service (SAAS) services featuring software for use in developing and providing chatbots and secure messaging platforms, for use in managing online chat communications between real estate and mortgage professionals, on the one hand, and their current and prospective clients, on the other hand, for analysis and tracking of messages, and for answering and managing customer service inquiries; software as a service (SAAS) services featuring software used for providing and managing marketing activities, promotions, digital content distribution, push notifications and customer relationships, and for submitting offers and applications and scheduling appointments in the fields of real estate and mortgages; software as a service (SAAS) services featuring software used to transfer and store digital files, digital content and messages