Downloadable computer software for use in mobile phones and mobile computing and communication devices for facilitating monitoring, remote log-in and provision of in-person technical support services for network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security systems in the internet of things; downloadable computer software for use in mobile phones and mobile computing and communication devices for proactively delivering content that recommends solutions, tips, tricks, and how-to information, all for users of network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security systems in the internet of things; downloadable computer software for use in mobile phones and mobile computing and communication devices for delivering advice and recommendations on the differences between certain smartphones, certain mobile computing and communication devices, and certain network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security systems in the internet of things; downloadable computer software for use in mobile phones and mobile computing and communication devices for accessing help desk services for desktop and laptop computers, tablets, smartphones, and network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security systems in the internet of things

Providing consumer product advice and recommendations on the differences between certain smartphones, certain mobile computing and communication devices, and certain network-connected devices, appliances, vehicles, lighting apparatus, HVAC systems, and home security systems in the internet of things

Technical support services, being, troubleshooting in the nature of the repair of network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security systems in the internet of things; consultation services in the field of installation, maintenance and repair of network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security systems in the internet of things

Technical and customer support services, namely, help desk services and troubleshooting of software and hardware problems for network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security systems in the internet of things; consulting services in the field of implementation and use of computer software and hardware for network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security systems in the internet of things; technology support services, namely, help desk services for certain smartphones, certain mobile computing and communication devices, and certain network-connected devices, appliances, vehicles, lighting apparatus, hvac systems, and home security systems in the internet of things