Telecommunication services, namely, data transmission and reception services via telecommunications networks; electronic exchange of voice, data, audio, video, text and graphics accessible via computer and telecommunications networks; instant messaging services; Providing electronic message alerts via the Internet, global computer and telecommunications networks, and mobile communications devices to deliver emergency notifications and facilitate collaboration amongst individuals and organizations before, during and after critical situations; providing mass notification services through all communication devices, telephones, tablets, smartphones, email, text messaging, and instant messaging; providing electronic transmission of data and digital messaging via mobile handheld devices and via wired and wireless communication devices before, during and after critical situations; telecommunications services that enable users and organizations to electronically transmit messages, text, multimedia content, videos, audio, animation and images via a global computer network before, during and after critical situations; providing multiple user access to interactive databases through web sites on a global computer network to manage, administrate and use crisis communication capabilities; providing electronic transmission of converged data, address location information, text, pictures, and streaming media, all for use in crisis communications; providing telecommunication connectivity services for transfer of messages, audio, visual, and data information for crisis communications; electronic messaging services, namely, providing services to access, process, and transmit critical, time-sensitive notifications to individuals and organizations