Network and computer security services, namely, intrusion detection and prevention services, fraud detection and prevention services, and network management and analysis services; managed IT services, namely, computer network design, management and application support services; Software-as-a-Service (SaaS) services, Infrastructure-as-a-Service (IaaS) services, and Platform-as-a-Service (PaaS) services, featuring computer software platforms for data storage and backup, database management, virtualization, networking, Software Defined Networking (SDN), collaboration, remote access, remote support, PaaS-based call center services, cloud computing, data sharing, data security, access, administration and management of computer applications and computer hardware, computer application distribution, and for transmission of voice, data, images, audio, video, and information, and for content management, online project management, online conferences, meetings, demonstrations, tours, presentations and interactive discussions; cloud-based network services providing network connectivity and management, security, continuity and productivity enhancements; cloud-based and on-premises technical support services for networking and application requirements, namely, remote and on-site infrastructure management services for monitoring public and private cloud computing IT and application systems