Computer software, namely, computer programs for operating systems, computer programs for system administration, downloadable computer programs for network administration services delivered over a global computer network, namely, software used to provide software maintenance, updates and enhancements and software used to provide network security maintenance, updates and enhancements and software used for managing network assets; computer software used for performance measurement, benchmarking and capacity planning of computer networks; computer software to facilitate on-line commercial transactions, namely, software to perform verifications of credit card and other types of non-cash transactions over a global computer network; computer software for use in development, modification, debugging, troubleshooting, enhancement of speed and stability of computer systems, profiling and simulation of software; computer software and computer hardware for host and embedded microprocessor systems for use in development, modification, debugging, troubleshooting, performance enhancement, profiling and simulation of software; embedded system computer hardware, real-time system computer hardware and computer software for use as an operating system and for use in controlling embedded computing devices, namely, cell phones, Internet access devices, personal data assistants and microprocessors, in real time; embedded application programming interface software; computer software development tools; computer software for operating systems that run on a broad range of hardware and in physical, virtual, container, and cloud environments; computer software for deployment, scaling, management and administration of systems and networks, including system provisioning, configuration management, content management, and overall security across physical servers, virtualized servers and container formats as well as on public, private and hybrid clouds; computer software for failover services between nodes in a cluster; computer software for enabling a shared storage or clustered file system to access storage over networks; computer software for load balancing to provide redundancy for servers, databases, networking, and storage; computer software for providing software security updates, upgrades, monitoring, analysis, fixes, and support; computer software for virtualization allowing improved resource allocation and operational efficiency on multiple operating systems and applications; computer middleware software for developing, deploying, and managing applications, integrating applications, data, and services, and automating business processes across physical, virtual, cloud, container and mobile environments; computer software for use in creating cloud computing environments, including deploying, monitoring, and management of services across cloud service providers, virtualization, and container-based solutions including infrastructure-as-a-service; computer software for use in a cloud environment as an application platform, or platform-as-a-service, that automates the hosting, configuration, deployment and administration of web sites, web services, mobile application services, data-stores and messaging interconnects; computer software for building and managing private, public, and hybrid infrastructure-as-a-service clouds; computer software for developing, integrating, deploying, and managing mobile applications; computer software for a software-defined storage platform allowing treatment of storage as virtualized resources; computer software for executing computer program applications using containerization; computer software that provides an environment for building, hosting and deploying applications and services; computer software that provides a webserver for websites and web applications; computer software that provides a scalable, distributed in-memory data grid; computer software that provides messaging and integration tools for distributed applications; computer software that enables integration of distributed data sources; computer software for deploying and integrating services-oriented architecture services and business processes; computer software for business rules management and complex event processing; computer software that provides a management platform that combines business rules management and complex event processing with a business process management system; computer software that provides an integrated development environment for developing, testing and deploying web applications, enterprise applications and service-oriented architecture services; computer software that provides management and monitoring capabilities to administer application environments; computer software that provides scalable and secure framework to establish and maintain trusted identities and keep communications private; computer software that provides an operating system-independent, network-based registry for storing application settings, user profiles, group data, policies, and access control information

Educational services, namely, training others in the use, maintenance, updating, configuration, installation, support, and programming of computer software; providing educational services over a global computer network, namely, conducting classes and seminars over the Internet in the fields of operating system software, application software and programming languages

Computer software design for others; computer technology consultation; computer diagnostic services; computer software diagnostic services; computer systems analysis; installation, maintenance, and updating of computer software; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems via telephone and e-mail; technical support services, namely, troubleshooting of computer software problems via telephone and e-mail; computer configuration services, namely, configuring operating system software to provide specific functions, namely, firewall, print server, file server, web server and database functions; computer programming for others; computer technology consulting in the fields of performance measurement, benchmarking and capacity planning services for computer networks delivered over a global computer network; providing information on computer hardware design and development, and software design, programming, and debugging techniques over a global computer network; providing consultation in the field of computer software; computer programs for network administration services delivered over a global computer network, namely, online non-downloadable software used to provide software maintenance, updates and enhancements and online non-downloadable software used to provide network security maintenance, updates and enhancements and online non-downloadable software used for managing network assets; testing, analysis, and evaluation of skills and competencies of others for purposes of certification