Software for network and service operations to monitor network performance and manage physical and virtual network services, as well as, detect, analyze and resolve non-security related faults to facilitate more efficient network configuration and operation using a single technology platform; Downloadable software for network and service operations to monitor network performance and manage physical and virtual network services, as well as, detect, analyze and resolve non-security related faults, and automate the management of service operations systems on a single technology platform; Software for the health, visualization, and management of the business operations and networks systems, including analysis correlating to key performance indicators and key quality indicators for specific services and customers on a single technology dashboard platform accessed by multiple users; Software for leveraging and retiring legacy monitoring tools, end to end service management across legacy to dynamic virtualized domains, and unified service assurance and unified code set for real time deployment of end to end service assurance; Software for business process management and workflow integration