Public relations services; media relations services; marketing and communications consultation services; business and association management consulting services; development of marketing strategies, concepts and tactics, namely, audience development, brand awareness, customer relations, online community building, and consistent internal and external communications; website and social media management services for business purposes; corporate event and meeting management services; marketing and design services; business and association advisory services, namely, stakeholder management advisory services and global public affairs advisory and management consulting services; lobbying services, namely, promoting the interests of businesses and associations in the fields of politics, legislation and regulation; government relations consultancy services business analysis and business strategic planning services; business reputation management and improvement services; crisis communication management and advisory services; business consultation services regarding social responsibility in business decisions