Computer firmware featuring instruction and training in work process automation and organizational transformation and modernization of business operations; computer software, namely, education and training software featuring instruction in work process automation and organizational transformation and modernization of business operations; computer application software for mobile phones and handheld computers, namely, software featuring instruction in the field of work process automation and organizational transformation and modernization of business operations; downloadable computer applications for desktop, laptop and tablet computers, namely, software for instruction in the field of work process automation and organizational transformation and modernization of business operations; computer programmes, namely, software featuring instruction in the field of work process automation and organizational transformation and modernization of business operations; computer graphics software; computer software for administration of computer networks; video transmission apparatus; cable broadcast transmission machines and apparatus; downloadable electronic publications in the nature of interactive media and multimedia presentations in the field of work process automation and organizational transformation and modernization of business operations; electronic marketing materials, namely, electronic pamphlets, instruction manuals and notes for the setup, operation, development and management of information technology systems, recorded on computer media; electronic marketing materials, namely, downloadable electronic pamphlets, instruction manuals and notes for the setup, operation, development and management of information technology systems; computer based training programmes in the form of computer software featuring instruction in the field of work process automation and organizational transformation and modernization of business operations; computer software for authorizing access to databases; electronic publications, namely, e-zines featuring in the field of work process automation and organizational transformation and modernization of business operations, recorded on computer media; videos recordings featuring instruction in the field of work process automation and organizational transformation and modernization of business operations; motion picture films about work process automation and organizational transformation and modernization of business operations; sound recordings featuring instruction in the field of work process automation and organizational transformation and modernization of business operations; photographic slides; audio visual recordings featuring instruction in the field of work process automation and organizational transformation and modernization of business operations; digital media, namely, video discs, digital versatile discs, DVDs, and high definition digital discs featuring instruction in the field of work process automation and organizational transformation and modernization of business operations; interactive computer programmes, namely, software featuring instruction in the field of work process automation and organizational transformation and modernization of business operations; computer hardware and computer software programs for the integration of text, audio, graphics, still images and moving pictures into an interactive delivery for multimedia applications; downloadable electronic publications in the nature of downloadable books, periodicals and training manuals, in the field of work process automation and organizational transformation and modernization of business operations; component and replacement parts and fittings for all the aforesaid goods

Printed matter, namely, books, handouts, workbooks, manuals, guides in the fields of work process automation and organizational transformation and modernization of business operations; publications, namely, books, handouts, workbooks, manuals, guides in the fields of work process automation and organizational transformation and modernization of business operations; quick reference pocket guides in the field of work process automation and organizational transformation and modernization of business operations; catalogues in the field of work process automation and organizational transformation and modernization of business operations; educational publications, namely, educational learning cards, flash cards, activity cards, workbooks, textbooks, activity books, story books, teacher guides, manuals, posters and educational booklets in the field of work process automation and organizational transformation and modernization of business operations; printed instructional and teaching materials in the field of work process automation and organizational transformation and modernization of business operations; printed matter, namely, pamphlets, instruction manuals and notes, in the field of work process automation and organizational transformation and modernization of business operations; paper and paper articles, namely, stationery; writing implements; diaries; calendars; note pads; book marks; posters; manuals concerning project management and information technology; instructional and teaching material relating to project management and information technology; printed training materials in the field of work process automation and organizational transformation and modernization of business operations; printed certificates; printed correspondence course materials in the field of work process automation and organizational transformation and modernization of business operations; printed tickets; envelopes, paper bags, paper labels, paper tags; newsletters about work process automation and organizational transformation and modernization of business operations; office requisites, namely, pens, notebooks, bags in the nature of paper bags for packaging, merchandise bags and trash bags; magazines, pamphlets, periodicals about work process automation and organizational transformation and modernization of business operations; photographs; maps; business cards; paper name badges; paper and cardboard signboards; paper flags; stickers; general purpose plastic bags; plastic transparencies; component and replacement parts and fittings for all the aforesaid goods

Business information and advisory services; business management and business organization consultancy; business consultancy services; business risk assessment services, consultancy in the conducting of assessment of the efficiency of a business with a view to improving the efficiency of that business being in relation to the assessment of the efficiency and risk of business management resources; business management assistance; business research; business appraisals; commercial and industrial management assistance and consultancy; business process modelling, namely, the prediction of future trends and business needs; assessment analysis relating to business management; business evaluation services, namely, evaluation of organizational set up, and development of structure; market assessment services; compilation of information into computer databases; provision of business information being the preparation of statistics; project studies for businesses, namely, business consultation services in the nature of assessment of business projects in the field of work process automation and organizational transformation and modernization of business operations; resource planning, namely, human resource consultancy and planning relating to the allocation of staff and resources in business; computerised database management; market research and marketing consultancy; recruitment and placement of personnel; data processing; employee relocation services; preparation of business reports; project management services for others for business purposes in the fields of work process automation and organizational transformation and modernization of business operations; business services, namely, formulation of best practices for the management of work process automation and organizational transformation and modernization of business operations; business project monitoring; provision of business consultancy and advisory services in the field of best practice; business project portfolio management; business consulting and information services, namely, bench marking services; management of business centres of excellence, namely, business management and operation of centres where project managers and other management staff can meet and learn from each other's experience; management of business centres of excellence, namely, providing facilities for business meetings; business development services, namely, developing innovation and procurement methods for businesses; advertising; marketing; compilation of documentation information and guides relating to business processes, project management and consultancy; managing databases; the provision of information, advice and consultancy relating to all of the aforesaid

Non-downloadable electronic publications in the nature of books, workbooks, manuals, training and educational guides, instructional and training materials featuring instruction in the field of work process automation and organizational transformation and modernization of business operations; publishing services, namely, books, handouts, workbooks, manuals, training and educational guides, instructional and training materials featuring instruction in the fields of work process automation and organizational transformation and modernization of business operations; education and training services, namely, courses, classes, lectures and seminars in the fields of work process automation and organizational transformation and modernization of business operations; educational and training services, namely, courses, classes, lectures and seminars in the fields of project management, project management best practices and the use of information technology; educational assessment services; provision of skill assessment courses in the fields of work process automation and organizational transformation and modernization of business operations; educational examination and testing services; Educational services, namely, providing training of business managers and management staff for certification in the field of work process automation, organizational transformation and modernization of business operations; organisation of educational examinations, namely, educational testing services and standardized testing; publication of books; publication of electronic books and journals online; publication of text in the field of work process automation and organizational transformation and modernization of business operations; production of radio programmes, television programmes and films; information about education; computer based training in the field of work process automation and organizational transformation and modernization of business operations; arranging and conducting of educational conferences, seminars, workshops, symposiums and educational meetings all relating to the use and utilisation of information technology; education and training services, namely, courses, classes, lectures and seminars in the fields of management of information systems; education and training, namely, courses, classes, lectures and seminars in the fields of project management; education, instructional and training services, namely, guidance on flexible working and working behaviors, organizational transformation; guidance, namely, providing classes and training on e-procurement; education, namely, providing classes and training services in the field of logistic support; training in the field of project and portfolio management and best practices in the field of work process automation and organizational transformation and modernization of business operations; providing classes in the field of organisational and business change management for use in the field of work process automation and organizational transformation and modernization of business operations; the provision of information, advice and consultancy relating to all of the aforesaid

Hosting of web sites relating to business management services; advisory services relating to the preparation of quality standards, in relation to validation standards provided to accredited partners regarding the standards that are required to be achieved in order to permit them to consult in the use of business products, for business and project management services; advisory services relating to the preparation of quality standards, in relation to operational standards, namely, the provision of information to accredited partners regarding the business standards relating to business operations that they are required to meet for business and project management services; monitoring educational institutions, namely, continuous assessment of the standard and quality of educational services provided by educational institutions; the provision of information, advice and consultancy services relating to all of the aforesaid; quality assessment services provided in relation to accredited training organisations and accredited examination organisations to ensure that they teach and examine students correctly and to the necessary level; computer services, namely, providing file servers to others