Downloadable computer software for use as a database in the field of patient safety, risk management, incident and adverse event reporting; downloadable computer programs for use as a database in the field of patient safety, risk management, incident and adverse event reporting; downloadable computer software for use as a database in the field of patient safety, risk management, incident and adverse event reporting and downloadable publications in electronic form in the nature of journals and newsletters in the field of patient safety, risk management, incident and adverse event reporting supplied on a global computer network from databases for use in the field of patient safety, risk management, incident and adverse event reporting; pre-recorded CD roms containing information related to patient safety, risk management, incident and adverse event reporting; pre-recorded DVDs containing information related to patient safety, risk management, incident and adverse event reporting; all the aforementioned with respect to medical and healthcare services; none relating to anesthesia, intensive care, medical devices or apparatus, or any care processes

Educational services in the nature of the provision of workshops, tutorials, seminars, conferences and courses of instruction in the field of patient safety, risk management, incident and adverse event reporting; advisory, consultancy and information services relating to the aforesaid services; all the aforementioned with respect to medical and healthcare services; none relating to anesthesia, intensive care, medical devices or apparatus, or any care processes

Computer programming and computer technology consultancy services; computer software customization services; computer software support services, namely, technical support services in the nature of troubleshooting of computer software problems; all the aforementioned with respect to medical and healthcare services; none relating to anesthesia, intensive care, medical devices or apparatus, or any care processes