Computer software for use in mobile phones and mobile computing and communication devices, namely, software for proactively delivering content that recommends solutions, tips, tricks, and how-to information to help users understand the uses and features of their network-connected devices and appliances, for accessing help desk services, and for providing device locking, deletion of data, data back-up, device alarm activation, and provision of location information using GPS; computer software for use in mobile phones, mobile computing and communication devices and internet-connected devices and appliances, namely, software for analyzing and optimizing booting process, web browsers, application processes, service behavior, operating systems, device performance, battery life and storage capacity, for facilitating monitoring, remote log-in and provision of in-person technical support services, for anti-virus protection services, and for identifying security and privacy risks; computer software for use in mobile phones and mobile computing and communication devices, namely, software for providing back-up of photographs and videos, and for transferring photographs and videos to another device; downloadable computer software for mobile devices, namely, software for remotely managing settings and performance; software for detecting and removing viruses, worms, trojans, adware, malware and unauthorized data and programs from mobile devices; anti-spyware software for mobile devices and telecommunications systems; software to analyze privacy threats and detect malware and other system vulnerabilities for mobile devices and telecommunications systems; computer application software for mobile devices, namely, software for researching suspicious applications by means of a cloud-based analysis engine; computer software for mobile devices, namely, software for providing crowd-sourcing and aggregated statistics on the trustworthiness and security of other software applications based on user feedback

Online and telephonic appointment scheduling of service, repair, maintenance, delivery and installation of consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, mobile phones, mobile computing and communication devices, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems; administration of a program for enabling participants to obtain discounts on the cost of product diagnostic and repair services or receive improved levels of service; providing product information to consumers via the Internet regarding consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, mobile phones, mobile computing and communication devices, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems

Insurance services, namely, underwriting, issuance and administration of insurance of mobile phones, computers, mobile computing and communication devices, and internet-connected devices and appliances; providing warranties on goods manufactured by others, namely, mobile phones, computers, mobile computing and communication devices, network-connected devices and appliances, home security devices, home security systems, home automation systems and parts for the aforementioned, tablets, televisions, media players, video game consoles, digital cameras, household and consumer appliances, HVAC systems, household plumbing, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise and recreation equipment, sporting goods, lawn and garden equipment, outdoor power equipment, home furnishings, compact discs, computer software, toys and jewelry; administration of warranty services and repair service contracts, namely, processing warranty claims for consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, mobile phones, mobile computing and communication devices, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems

Repair and replacement of computer hardware in personal computing devices, mobile phone devices, tablets, and other computing devices; repair and replacement of consumer products, namely, mobile phones, computers, mobile computing and communication devices, network-connected devices and appliances, home security devices, home security systems, home automation systems and parts for the aforementioned, tablets, televisions, media players, video game consoles, digital cameras, household and consumer appliances, HVAC systems, household plumbing, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise and recreation equipment, sporting goods, lawn and garden equipment, outdoor power equipment, home furnishings, compact discs, toys and jewelry

Providing online publications, namely, product manuals, set-up guides, and articles to consumers regarding mobile phones, mobile computing and communication devices, consumer, household, and commercial appliances, consumer electronics, computers, home theaters, automobile electronic products, outdoor power equipment, exercise and recreation equipment, home furnishings, toys, household products and systems including HVAC, plumbing, electrical, and lawn and garden products and systems

Technology support services, namely, help desk services for help with mobile phones, computers, mobile computing and communication devices, and network-connected devices and appliances, provided by telephone and through mobile application software; technology support services, namely, providing technical information about how to use and make more effective use of mobile phones, computers, mobile computing and communication devices, and network-connected devices and appliances; helpdesk and technical support services, namely, troubleshooting in the nature of diagnosing problems with home security and automation systems; remote protection services for wireless phones and mobile computing and communication devices, namely, deletion of data, data back-up and data restoration in the nature of electronic data storage and recovery of computer data; technical and customer support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems in mobile phone devices, tablets and other hand-held computer devices, and network-connected devices and appliances, and diagnosing problems in consumer products, namely, household and consumer appliances, HVAC systems, household plumbing, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise and recreation equipment, lawn and garden equipment, and outdoor power equipment; remote protection services for wireless phones and mobile computing and communication devices, namely, remotely providing computer virus protection services in these devices; software as a service (SAAS) services featuring software for diagnosing technical problems in personal computing devices, mobile phone devices, tablets, other computer devices and consumer products, namely, household and consumer appliances, HVAC systems, household plumbing, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise and recreation equipment, lawn and garden equipment, and outdoor power equipment; installation, maintenance and repair of computer software; repair and replacement of consumer products, namely, repair, replacement and updating of computer software; remote protection services for wireless phones and mobile computing and communication devices, namely, remotely monitoring anti-viral protection systems for security purposes in these devices

Remote protection services for wireless phones and mobile computing and communication devices, namely, providing device locking, device alarm activation, and provision of location information using GPS