Software as a service (SAAS) services featuring software for customer relationship management; software as a service (SAAS) services featuring software for sales force automation, namely, generating, managing, and tracking customer interactions and sales and service leads; software as a service (SAAS) services featuring software for customer data analytics and customer market research, customer and prospective customer marketing, sales lead management and lead generation, and inventory management and inventory data analysis; application service provider (ASP) featuring software for use in, hosting, managing, developing and maintaining applications of others for creating and placing promotional and marketing content for others on electronic communications networks and the Internet; providing temporary use of on-line non-downloadable computer software for facilitating text messages, chat rooms, instant messaging, social networking services, providing audio, video, text and other multimedia and multi-user communications over computer networks, and sending and receiving audio, video, text, and other data