Market research services; competitive business intelligence services; business consultation services in the field of counterfeit detection; business management services in the field of managing automotive buyback processing; mystery shopping services, namely, shopping by researchers who pose as customers to evaluate the quality of goods and service delivered; facilitating customer service management for others in the field of product recalls and product returns; providing customer service management information for others regarding coordination of product recalls and product returns; Customer service management planning and consulting in the fields of product recalls and product returns; Providing telephone answering services for others; providing appointment scheduling services for others; operation of telephone call center services for others; mystery shopping services, namely, shopping by researchers who pose as customers to collect information about retail locations and consumers and to evaluate the quality of service delivered; customer service management for others in the nature of processing consumer complaints concerning goods and services delivered

Providing electronic messaging services via telephone, text, and email for others

Providing call center services for others; providing messaging services via telephone, text, and email for others; providing customer service for others

Providing appointment scheduling technology for others, namely, providing on-line non-downloadable software for scheduling appointments for others; recall services, namely, managing recalls of pharmaceuticals, medical devices, durable goods, and consumer products; providing information via mail concerning pharmaceutical return and recalls, medical device returns and recalls, durable goods returns and recalls and consumer goods returns and recalls; Planning and consulting services in the fields of returns and recalls for pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices durable goods, and consumer products; providing quality assurance services for other for purposes of evaluating quality of goods and services delivered; providing quality audit services for other for purposes of evaluating quality of goods and services delivered; Consultation services relating to brand monitoring in the nature of evaluating quality of goods and services delivered; Providing product retrieval services for brand integrity assessments, review of consumer complaints, and monitoring quality of goods

Heath care services, namely, providing nurse triage services via telephone for others; providing post-discharge healthcare services to medical patients for others

Providing regulatory compliance consulting services in the field of logistics management, product recalls, automotive recalls and product quality testing