Providing business information in the field of emotion recognition, namely, collecting market research information on consumer brand, product, destination and service provider preferences as captured through emotion recognition means and through market research consulting services for the assessment and measurement of consumer and employee responses and experiences as captured through technological measures and reporting systems and the measurement and enhancement of brand equity; market research services and consulting involving the measurement of consumer interaction and consumer experiences through a program-based system which captures and measures consumer emotions; market research consulting and market research services involving the measurement of consumer responses and consumer experiences as captured through interactive voice responses, computer-assisted interactions, mobile device browsers or in-store interactive kiosks which allow consumers to complete a survey or receive an instant offer; statistical evaluations of marketing data, namely, statistical modeling of marketing data based on key determinants of brand loyalty, classification of store locations based on customer satisfaction metrics, linkage analysis of employee satisfaction, consumer satisfaction and/or sales growth and other measurements of brand, consumer and employee perceptions and experiences