BLENDED AI BY GENESYS - Trademark Details
Status: 700 - Registered
Image for trademark with serial number 87635811
Serial Number
87635811
Registration Number
6008372
Word Mark
BLENDED AI BY GENESYS
Status
700 - Registered
Status Date
2020-03-10
Filing Date
2017-10-05
Registration Number
6008372
Registration Date
2020-03-10
Mark Drawing
4000 - Standard character mark Typeset
Published for Opposition Date
2018-11-06
Attorney Name
Margaret J. Baumgartner
Law Office Assigned Location Code
M50
Employee Name
HINES, REGINA C
Statements
Disclaimer with Predetermined Text
"AI"
Goods and Services
Computer software for contact center management; computer software for augmenting agent interaction with customers, namely, downloadable cloud based software for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction
Goods and Services
BUSINESS MANAGEMENT CONSULTANCY; DATA PROCESSING SERVICES; COMMERCIAL CONSULTANCY AND ANALYSIS RELATING TO CONTACT CENTER MANAGEMENT; ALL OF THE ABOVE RENDERED IN THE FIELD OF COGNITIVE COMPUTING TECHNOLOGIES THAT PROVIDE MULTI-MODAL NATURAL LANGUAGE PROCESSING, PREDICTIVE ANALYTICS AND MACHINE LEARNING FOR CONTEXTUAL ANALYSIS IN CONNECTION WITH CUSTOMER AGENT INTERACTIONS
Goods and Services
CONSULTANCY SERVICES IN THE FIELD OF DESIGN AND DEVELOPMENT OF COMPUTER HARDWARE SYSTEMS; CONSULTANCY SERVICES IN THE FIELD OF MAINTENANCE OF COMPUTER SOFTWARE FOR COMPUTER SYSTEMS; PROVIDING THE USE OF ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING THE USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR AUGMENTING LIVE AGENT INTERACTIONS WITH CUSTOMERS, SPECIFICALLY FOR USE IN THE COLLECTION AND ANALYSIS OF DATA UTILIZING NATURAL LANGUAGE PROCESSING, COMPUTATIONAL LINGUISTICS, INFORMATION RETRIEVAL, PREDICTIVE ANALYTICS, AND MACHINE LEARNING IN CONNECTION WITH INTERACTIVE VOICE RESPONSE, AUTOMATED CALL DISTRIBUTION AND CUSTOMER AGENT INTERACTION
Classification Information
International Class
035 - Advertising; business management; business administration; office functions. - Advertising; business management; business administration; office functions.
US Class Codes
100, 101, 102
Class Status Code
6 - Active
Class Status Date
2017-10-12
Primary Code
035
First Use Anywhere Date
2017-05-25
First Use In Commerce Date
2017-05-25
International Class
042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2017-10-12
Primary Code
042
First Use Anywhere Date
2017-05-25
First Use In Commerce Date
2017-05-25
Current Trademark Owners
Party Name
GENESYS TELECOMMUNICATIONS LABORATORIES,INC.
Party Type
30 - Original Registrant
Legal Entity Type
03 - Corporation
Address
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Trademark Owner History
Party Name
GENESYS TELECOMMUNICATIONS LABORATORIES,INC.
Party Type
30 - Original Registrant
Legal Entity Type
03 - Corporation
Address
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Party Name
GENESYS TELECOMMUNICATIONS LABORATORIES,INC.
Party Type
20 - Owner at Publication
Legal Entity Type
03 - Corporation
Address
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Party Name
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Party Type
10 - Original Applicant
Legal Entity Type
03 - Corporation
Address
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Correspondences
Name
Margaret J. Baumgartner
Address
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Trademark Events
Event DateEvent Description
2017-10-09NEW APPLICATION ENTERED IN TRAM
2017-10-12NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
2017-12-22ASSIGNED TO EXAMINER
2017-12-31NON-FINAL ACTION WRITTEN
2017-12-31NON-FINAL ACTION E-MAILED
2017-12-31NOTIFICATION OF NON-FINAL ACTION E-MAILED
2018-01-19NON-FINAL ACTION WRITTEN
2018-01-19NON-FINAL ACTION E-MAILED
2018-01-19NOTIFICATION OF NON-FINAL ACTION E-MAILED
2018-06-19TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
2018-06-19ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
2018-06-29TEAS RESPONSE TO OFFICE ACTION RECEIVED
2018-06-29CORRESPONDENCE RECEIVED IN LAW OFFICE
2018-06-29TEAS/EMAIL CORRESPONDENCE ENTERED
2018-06-30APPROVED FOR PUB - PRINCIPAL REGISTER
2018-07-24WITHDRAWN FROM PUB - OG REVIEW QUERY
2018-07-31PREVIOUS ALLOWANCE COUNT WITHDRAWN
2018-09-11EXAMINERS AMENDMENT -WRITTEN
2018-09-11EXAMINERS AMENDMENT E-MAILED
2018-09-11NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
2018-09-11ASSIGNED TO LIE
2018-09-11EXAMINER'S AMENDMENT ENTERED
2018-09-12UNDELIVERABLE MAIL - COURTESY COPY MAILED
2018-09-29APPROVED FOR PUB - PRINCIPAL REGISTER
2018-10-04LAW OFFICE PUBLICATION REVIEW COMPLETED
2018-10-17NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
2018-11-06PUBLISHED FOR OPPOSITION
2018-11-06OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
2019-01-01NOA E-MAILED - SOU REQUIRED FROM APPLICANT
2019-02-04TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
2019-02-04ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
2019-02-27ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
2019-05-30TEAS STATEMENT OF USE RECEIVED
2019-06-11CASE ASSIGNED TO INTENT TO USE PARALEGAL
2019-05-30USE AMENDMENT FILED
2019-06-11STATEMENT OF USE PROCESSING COMPLETE
2019-08-02SU - NON-FINAL ACTION - WRITTEN
2019-08-02NON-FINAL ACTION E-MAILED
2019-08-02NOTIFICATION OF NON-FINAL ACTION E-MAILED
2019-10-08TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
2019-10-08ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
2020-01-28TEAS RESPONSE TO OFFICE ACTION RECEIVED
2020-01-28CORRESPONDENCE RECEIVED IN LAW OFFICE
2020-01-29TEAS/EMAIL CORRESPONDENCE ENTERED
2020-02-01ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
2020-02-04NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
2020-03-10REGISTERED-PRINCIPAL REGISTER
2020-11-18TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
2020-11-18ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
2020-11-18TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
2020-11-18TEAS CHANGE OF CORRESPONDENCE RECEIVED