magazines and newsletters in the fields of management consulting marketing, business and customer relationship management, marketing technology, and business development; printed matter, namely, printed instructional, education, teaching and paper and cardboard marketing materials

business management services in the field of customer experience provided to businesses featuring data driven customer analytics and Artificial Intelligence for the engagement, management, and maintenance of customers and customer life cycle data; personnel recruitment, placement, and staffing services; employment recruiting; outsourcing services; data processing services for the purposes of personnel recruitment, placement, staffing and job hiring; business management consulting; business consulting services; business performance monitoring; arranging and conducting business and commercial conferences; management of business change consulting; business appraisals; business investigations; business efficiency advice; public relations services; publicity agency services; lead generation services; business management services; supply chain management; business research, namely, customer analysis services for others in the field of customer profiling and customer internet preferences; business research, namely, customer modeling for others; accounting services, namely, sales reporting and returns processing; information management services, namely, invoice processing; providing business consulting services to businesses in the automotive, communications and telecommunications, media and technology, finance, healthcare, government, retail, travel and hospitality, and social media industries featuring omni-channel communications, data driven analytics, customer driven analytics, Artificial Intelligence to improve customer experience management capabilities of businesses in those fields

financial analysis and consulting services, namely, evaluation of financial value of customer relationship management strategies

telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network for managing and accessing customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support for clients globally including dynamic global routing to a customer service representative queued from centrally- based equipment and using centralized, hosted applications

Providing online publications, namely, newsletters in the fields of marketing, communications, customer care, and computer services; on-line electronic newsletters delivered by email in the fields of marketing, communications, customer care, and computer services; online journals, namely, blogs in the fields of marketing, communications, customer care, and computer services; educational services, namely, providing non-downloadable webinars in the fields of marketing, communications, customer care, and computer services; educational services, namely, training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives; educational services, namely, conducting classes, seminars, training sessions and workshops in the fields of effective marketing, consulting, and communications skills

Information technology consulting services; computer programming services for others, namely, computer software design, installation, and integration, networking, hosting, and maintenance; computer application service provider services, namely, hosting, managing and maintaining computer software applications, computer software and websites of others in the field of customer care and customer relationship management, said software allowing the creation of data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to customer service representatives queued from centrally-based equipment and using centralized, hosted applications via a global computer network; database development services in the field of customer care and customer relationship management; product research and development for others; remote and on-site management of cloud computing systems and of computer applications for others; cloud computing featuring software for use in the provision of customer care and customer relationship management services; global computer network-based self-service computer software, namely, online non-downloadable software that allows non-immigrant applicants to acquire visa application information; computer software programming services and global computer network services for others, namely, computer software programming; application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer solutions for others, namely, for others to access customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support clients globally including dynamic global routing to a customer service representative queued from centrally-based equipment and using centralized, hosted applications via a global computer network; database development services in the field of customer care and customer relationship management; application service provider (ASP), namely, hosting computer software applications of others that feature employment job advertising, recruiting, hiring, personnel placement, staffing, job applicant tracking and screening, and outsourcing; technical consultation in the field of customer communication networks, namely, analysis of customer communication networks, computer hardware and software consultation, database development services, integration of computer systems with other communications technology such as telephone call centers and facsimile machines, and network monitoring, maintenance, and upgrading services