Software as a service (SAAS) services featuring software for use in the field of lender management, namely, web portal and integration platform for communication and collaboration between parties, product order placement and status management of the order throughout the life of the order, document upload, document download and extraction of data for updates to necessary parties, data collection and transfer to and from partner and agencies through integrated XML messages, virtual real estate closing platform connecting consumers and notaries remotely to execute all documents that are part of a mortgage loan closing, negotiation of fees for purposes of creating documents to be distributed to all parties, vendor management decision engine for allocating orders to the appropriate parties, self-service and customized reporting solutions and business intelligence and metrics capabilities for analyzing data and comparing partner performance