Computer software for improving and facilitating management of employee projects, coordination of project-based collaboration for employees, and improvement of employee workflow that may be downloaded from a global computer network; Downloadable cloud-computing software for improving and facilitating management of employee projects, coordination of project-based collaboration for employees, and improvement of employee workflow; Computer application software for mobile phones and personal computers, namely, software for improving and facilitating management of employee projects, coordination of project-based collaboration for employees, and improvement of employee workflow; Downloadable software in the nature of a mobile application for improving and facilitating management of employee projects, coordination of project-based collaboration for employees, and improvement of employee workflow; Computer application software for mobile phones, portable media players, handheld computers, namely, software for use in live chats; Electronic communications systems comprised of computer software for the transmission of data between two points; Communications software for connecting computer network users for communications, instant messaging, and live chats provided via computer and communication networks

Software as a service (SAAS) services featuring software for customer relationship management, customer support services, customer services, helpdesk automation, communication with customers, live chat with customers; Providing temporary use of on-line non-downloadable cloud computing software for providing real time customer support through the use of a live chat feature and instant messaging to increase customer attention and customer engagement