Computer software and computer hardware for use by correctional institutions for providing electronic communications, including telephone, video, electronic mail, data and text communications services, for recordation of electronic communications, and for management of data collected regarding communications, communication participants, and recipients of electronic communications; computer hardware and software for administrative management of correctional institutions; computer hardware and software for law enforcement surveillance and investigation; computer hardware and computer software for communication of information between correctional institutions and law enforcement and investigative entities; platform consisting of computer hardware and computer software for use in providing electronic communication services for correctional institution inmates, including telephone, video, electronic mail, data and text communications services and voice messaging services

Providing a web-based online portal that allows multiple user access to online computer databases for use by law enforcement agencies and correctional institutions; electronic communications services, namely, telephone communication services, video communication services in the nature of electronic transmission of video, electronic transmission of e-mail, electronic transmission of data and text messaging services between inmates and/or between inmates and non-inmates; telephone call center services, namely, placing outbound telephone communications for others; Providing a web-based online portal that provides correctional institutions and law enforcement access to online computer databases for surveillance and investigation; Providing a web-based online portal that provides correctional institutions and law enforcement access to electronic communications by telephone, mobile phones and electronic computer terminals, for monitoring communications by correctional institution inmates

Providing a web based portal featuring technology that enables users in the nature of correctional institutions and law enforcement to manage, research, monitor, investigate and explore correctional institution inmate communication and administrative information; Providing a web based portal featuring technology that enables users in the nature of correctional institutions and law enforcement to receive real time alerts concerning correctional institution inmate communication activity; Providing a web based portal featuring technology that enables users in the nature of correctional institutions and law enforcement to receive communication history information on users of electronic communications that include correctional institution inmates

Providing a web-based online portal that provides correctional institutions and law enforcement access to online computer databases for surveillance and investigation; providing a web-based online portal that provides correctional institutions and law enforcement access to online computer databases for communication of information between the correctional institutions and law enforcement; providing a web-based online portal that provides correctional institutions and law enforcement access to electronic communications services for monitoring communications by correctional institution inmates