computer programs for enabling natural language dialogue between a human user and a web service, data centre, website contact centre or digital device in the nature of mobile, portable and wireless digital devices; computer programs for enabling data capture and data analysis; artificial intelligence computer software for enabling natural language dialogue between a human user and a web service, data centre, website contact centre or digital device in the nature of mobile, portable and wireless devices; artificial intelligence computer software for enabling data capture and data analysis; data feeders for use with artificial intelligence, being computer hardware and software, that provides for human input by speech, text and gesture, and for automated input via technical integrations; data mining software; computer software, namely, software that provides natural language virtual agents to help with enabling natural language dialogue between a human user and a web service, data centre, website contact centre or digital device in the nature of mobile device, portable and wireless devices; computer software for enabling data capture and data analysis; natural language virtual agent software applications for mobile, portable and wireless devices enabling natural language dialogue between a human user and a web service, data centre, website contact centre or digital device in the nature of mobile, portable and wireless devices; natural language virtual agent software applications for enabling data capture and data analysis; downloadable computer software for enabling computers to mimic human responses to questions; downloadable computer software for use in enabling the capture, storage and utilisation of user opinions; customer-management software for analysis and interpretation of email enquiries and spoken enquiries and tracking and analysing customer conversations and enquiries; Downloadable computer software for use in enabling the evaluation of service to customers; Downloadable computer software to collect, record, store, process, categorise and diagnose information from customers, respond to those customers and enable them to ascertain the answers to queries regarding the goods and services of third parties, to access the services of third parties, and to permit the third parties to selectively target customers; downloadable computer software for enabling natural language dialogue between a human user and a web service, data centre, website contact centre or digital device in the nature of mobile, portable and wireless devices; downloadable computer software for enabling data capture and data analysis; downloadable computer software in electronic form for enabling natural language dialogue between a human user and a web service, data centre, website contact centre or digital device in the nature of mobile, portable and wireless devices; downloadable computer software in electronic form which can be downloaded from hosted servers enabling data capture and data analysis supplied on-line from databases or from facilities provided on the Internet in the nature of web sites; downloadable publications in electronic form, namely, books, pamphlets, magazines and circulars and instructional text in the field of natural language interaction software supplied on-line from databases or from facilities provided on the Internet in the nature of web sites; computer software and networking hardware for the facilitation of interactive multimedia communications; computer software for use in creating, editing and delivering textual and graphic information via computer communication networks; computer software for enabling natural language dialogue between a human user and a web service, data centre, website contact centre or digital device in the nature of mobile, portable and wireless devices; computer software for enabling data capture and data analysis for mobile, portable and wireless devices; computer application software for enabling natural language dialogue between a human user and a web service, data centre, website contact centre or digital device in the nature of mobile, portable and wireless devices; computer application software for enabling data capture and data analysis for mobile, portable and wireless devices

business project management services in relation to a computer software that enables natural language dialogue between a human user and a web service, data centre, website contact centre or digital device including mobile device, portable and wireless devices, and business project management services in relation to a computer software that enables data capture and data analysis; collection, preparation, composition, processing, acquisition and provision of business information; Business data analysis in the field of natural language interaction; provision of information and advice in relation to all the foregoing

custom design, installation and maintenance of computer software, namely, natural language virtual agents software; custom design, installation and maintenance of computer software; custom design, installation and maintenance of natural language virtual agent software applications for mobile devices, for portable and wireless devices; custom design, installation and maintenance of artificial intelligence software; custom design, installation and maintenance of data mining software; custom design, installation and maintenance of software enabling computers to mimic human responses to questions; custom design, installation and maintenance of software to enable the capture, storage and utilisation of user opinions; custom design, installation and maintenance of customer-management software; custom design, installation and maintenance of software to enable the evaluation of service to customers; custom design, installation and maintenance of software to collect, record, store, process, categorise and diagnose information from customers, respond to those customers and enable them to ascertain the answers to queries regarding the goods and services of third parties, to access the services of third parties, and to permit the third parties to selectively target customers; custom design, installation and maintenance of computer software for mobile, portable and wireless devices; custom design, installation and maintenance of computer application software for mobile, portable and wireless devices; design, development and research services relating to artificial intelligence, namely, advanced product research in the field of artificial intelligence; computer project management services; graphic design services; application service provider (ASP), namely, hosting computer software applications of others; provision of information and advice in relation to all the foregoing