Providing multiple-user access to data on the Internet in the field of computer communications software; electronic mail services, namely, electronic transmission of email; web messaging; providing information in the field of telecommunications and telecommunications systems over computer networks, wireless networks and global communication networks; telecommunication access services; communications by computer terminals; communication between computers, namely, communications by computer terminal; electronic transmission of data and documentation via the Internet; supply of data by electronic transmission, namely, via the Internet; providing users with telecommunication access time to electronic communications networks with means of identifying, locating, grouping, distributing, and managing data and links to third-party computer servers, computer processors and computer users; information, advisory and consultancy services relating to the aforesaid services; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience

Educational services, namely, conducting classes, seminars, conferences, workshops in the field of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer and transaction history, standing, language, idiom and other preferences; provision of training courses in the field of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer and transaction history, standing, language, idiom and other preferences; training services in the field of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer and transaction history, standing, language, idiom and other preferences

Consulting services in the field of software as a service (SAAS); software as a service (SAAS) services, namely, hosting software for use by others for use in the field of cloud computing services for customer communications and customer relationship management; software as a service (SAAS) services featuring online non-downloadable software for use in the field of cloud computing services for customer communications and customer relationship management; computer software consultancy and advisory services; consulting services in the field of cloud computing; consulting services in the field of identification, support, and implementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; computer services, namely, remote management of the information technology (IT) systems of others; computer services, namely, remote and on-site management of cloud computing systems and applications for others; computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; computer services, namely, remote management of computer applications for others; computer programming services; consultancy and advisory services relating to the use and installation of software, and relating to the use and installation of computer programmes, installation and maintenance of computer software and computer programmes, computer software design, development and updating services; design of custom computer software and programmes for improving customer communications and interactions and the customer experience; the provision of computer software engineers and computer programmers to customers to assist in the repair, maintenance and use of computer software and programmes; providing temporary use of non-downloadable application software for maintaining, updating, searching, and retrieving information via a global computer network; hosting of digital content of others on the Internet; hosting the web sites of others on a computer server for a global computer network; computer project management services; technical support services relating to the use and application of computer software and programmes; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support services, namely, remote and onsite infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; computer services, namely, integration of private and public cloud computing environments; online IT technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, installation, administration, and troubleshooting of web and database applications; technical support services, namely, migration of datacenter, server and database applications; online IT technical support services, namely, 24x7 remote monitoring of network systems, servers and web and database applications and notification of related events and alerts; online IT technical support services, namely, remote technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical support, namely, monitoring of network systems; technical support, namely, providing back-up computer programs and facilities; online IT technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical consulting services in the fields of datacenter architecture, public and private cloud computing solutions, and evaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; remote computer network software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposes and providing back-up computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installation, maintenance and repair of computer network and computer system software; installation, maintenance and repair of cell phone related software; installation, maintenance and repair of software for computer systems; installation, repair and maintenance of computer software; providing information in the field of telecommunications software over computer networks, wireless networks and global communication networks; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience; computerized on-line services for business professionals, namely, providing access via global and nonglobal computer networks to non-downloadable computer software for use in storing, managing, tracking and analyzing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intracompany and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, providing customised on-line information and resources relevant to the customers' business

Licensing of intellectual property to others; computer software licensing; computer programme licensing; information, advisory and consultancy services relating to all of the aforesaid; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience