Charitable services, namely, providing resources in the nature of citizenship and immigration services, namely, promoting public awareness of the need for civic engagement; providing community tax centers offering free tax advice in the nature of tax advisory services and tax preparation by IRS-certified tax preparers; long term disaster recovery assistance, namely, connecting affected populations with resources in the nature of providing business information with respect to rebuilding, utilities contact information for service restoration, available repair services, educational alternatives to ineffective neighborhood schools, and transportation options; long term disaster recovery assistance, namely, community continuity consulting; business consulting services, namely, management of effective human services programs for other organizations and government entities