computer programs and software, namely, enterprise software applications for manufacturers and distributors in the areas of supplier management, sales management, enterprise asset management, enterprise performance management, sales force automation, warehouse management, distribution management, logistics management, customer service management, customer asset management, customer relationship management, product configuration management, product lifecycle management, transportation logistics management, transportation resource planning, supplier relationship management, order entry, inventory and production planning, procurement order management, facility planning, tax planning, accounting, financial and business analysis, administration and forecasting, managing support services, supply chain management, supply chain collaboration, human resource administration and management, human capital management, distribution resource planning, retail resource planning, electronic data interchange, management of accounts payable and receivable, ordering, invoicing, telemarketing, shipping customer orders, managing field services, quality management, controlling manufacturing execution systems; Enterprise Resource Planning (ERP) for business operations, namely, a suite of computer software applications for industrial sector enterprises that enters and maintains data, runs transactions, gathers and reports information with respect to discrete and mixed-mode manufacturing, inventory management, supply chain management, electronic commerce, creating on-line product catalogs, purchasing, order processing, tracking product order status, customer consignment, currency exchange, price maintenance, distribution, service management, global financial management and accounting, enterprise application integration, service-oriented architecture, and that allows users to communicate, post and share information with other users in a community group or discussion thread; computer software, namely, enterprise application integration software for business and enterprise applications, namely, software for use in business process management, application integration, application interface monitoring, display, data control, and data access, including a graphical user interface software for business process management; computer software component for use with and sold as a component of enterprise resource planning software, namely, software that allows users to communicate on and about business processes managed by the application, and to post and share information with other users, receive alerts and notifications, review analytics and business key performance indicators pulled from the software, thereby allowing the user to make decisions and execute/take actions based on the information obtained; computer programs for operations management for the property, hotel, condominium, club, restaurant, catering, central reservations, real estate, and hospitality industries; computer software for use in manufacturing, healthcare, hospitality, and construction applications, namely, computer software used to perform accounting functions, track inventory and production, prepare business plans, prepare purchase orders and invoices, maintain customer lists, prepare inventory and sales forecasts, process health insurance claims, store clinical information on patients, present drug prescription recommendations based on a diagnosed condition, schedule patient appointments, produce statistical reports on patients, tools for measuring, analyzing, validating, reporting and managing costs and linking them to processes, workflows, and notifications and outcomes in the health care field, record hotel reservations, provide profile information on guest, generate billing statements, generate construction cost estimates, and manage payroll; and computer software for use in asset and infrastructure management of sewers, roads, streets and water services, for consumption billing and for issuance of permits and licenses all for use by governments and quasi-governments, namely, cities, counties, states and utilities to conduct business

Computer software development, computer software support services, namely, troubleshooting of software problems and computer software consulting; software as a service (SAAS) services featuring a computer software component for use with and sold as a component of enterprise resource planning software, namely, hosting software for use by others in the field of Enterprise Resource Planning (ERP) solutions that allows users to communicate on and about business processes managed by the application, and to post and share information with other users in a community group or discussion thread, receive alerts and notifications, review analytics and business key performance indicators pulled from the software, thereby allowing the user to make decisions and execute/take actions based on the information obtained; software as a service (SAAS) featuring software applications and software analytics platform for enterprise asset management, construction management, customer relationship management, financial management, expense management, asset management, service management, inventory and production planning, enterprise performance management, product configuration management, product lifecycle management, human capital management, human resource administration, workforce management, public sector solutions, hospitality solutions, analyzing, validating, reporting and managing costs and linking them to processes, workflows, and notifications and outcomes in the health care field, business solutions and supply chain management; software as a service (SAAS) services featuring software applications and software analytics platform for financial performance management, business intelligence, data processing and analytics, streaming data, identifying and implementing business process improvements, and deciphering and using the data; managed cloud infrastructure services, namely, remote computer network technical monitoring and software maintenance services; providing temporary use of online non-downloadable software that provides a provisioning framework for cloud infrastructure; software as a service (SAAS) services, namely, cloud computing and hosting featuring software for use in data reporting and analyzing, namely, software for use in accessing and integrating data for business customers, integration of private cloud computing environments, providing virtual computer systems and virtual computer environments through cloud computing, cloud based ecommerce platform connected to other onpremise software applications such as enterprise resource planning solutions or product configuration management solutions for use in the creation, design and management of product offerings, business transactions, promotions, recommendations, and web storefronts; platform as a service (PAAS) featuring computer software platforms for use in analysis of streaming data; custom design and development of computer software; providing a web site featuring temporary use of non-downloadable software for assessing behavioral characteristics of an individual; providing temporary use of non-downloadable software for use in managing online education, training and human capital and learning management systems, namely, scheduling classes, accessing, launching or attending live or self paced education courses, taking tests and exams, managing personal development, reviewing and completing assignments, evaluating progress, running reports, and accessing user manuals or guidebooks; providing use of non-downloadable computer software for managing real estate, namely, for tracking of equipment, maintenance, collecting rents, tracking demographic data related to renters and purchasers of real estate, and for evaluating leasing agent's performance; providing temporary use of on-line non-downloadable software application that enables the transmission, access, organization and management of business related alerts, notifications and tasks; maintenance and installation of computer software that manages and analyzes access and usage of business information within software applications to ensure compliance with business, industry and government rules, regulations, and policies, thus allowing identification and prevention of fraud, misappropriation and misuse of corporate information and assets; and hosting the web sites of others on a computer server for a global computer network