Customized business risk management consultation services, namely, assessment risk evaluation, hazard surveys, loss analysis, OSHA and state compliance audits, property and liability assessment, ergonomic risk evaluation, safety program evaluations and underwriting of risk exposure and creation of risk control programs; managed care services, namely, health care cost containment, utilization review and pre-certification services; computerized database management and electronic processing of health care, insurance and insurance claim information; administration of insurance provider networks, namely, business management consultation regarding identification and engagement of insurance provider networks for insurance needs; establishment of insurance provider networks, namely, business management consultation regarding identifying and organizing insurance provider services for specific insurance needs

Providing insurance services in the field of risk management solutions, namely, claims administration, claims processing, claims status information, and underwriting risk assessments; providing online insurance information and insurance services in the field of workers compensation, general liability, automobile liability, professional liability, medical malpractice and property, including claims administration, claims processing, claims status information, and preparation of business reports; providing online insurance information and insurance services in the field of health care, namely, claims administration, claims processing, claims status information, and member eligibility and enrollment information; administration of preferred provider plans in the field of healthcare administration of managed care health insurance services; information management services in the field of insurance claim adjusting, namely, providing an on-line computer database featuring insurance information for insurance claim adjustment and for accessing insurance claims; providing online information in the field of health care insurance