Computer software programs for use in customer relationship management; computer software programs for communications service providers, namely, computer programs for collecting and processing data, for integrating the data, for analyzing the data using real-time analytics, for applying predictive analytics to the data, for determining customers' needs, wants, likes and dislikes, for deploying and launching services directed to the customer, for predicting service usage trends, for detecting and analyzing anomalies and disturbances in the network, for monitoring, managing, and optimizing network operations, for projecting future service usage needs and requirements, for automating customer interactions and business decisions, for service delivery fulfillment and management, for developing pricing structures, for bandwidth management, for fulfilling customer orders, for monitoring and responding to customer activity, for collecting network usage information, for cataloging and managing cloud-based products and services, for managing resources needed to provide cloud-based services, and for providing customer and operational visibility of the cloud environment; computer software for providing mediation and provisioning solutions for operators and service providers

Analysis of business data; automated data processing; business administration and business consultancy services; business advice and information; business information management; business research; collating of data in computer databases; collection, systematization, compilation and analysis of business data and information stored in computer databases; compilation and provision of business information; compilation and systemization of information into computer databases; compilation of data into computer databases; computerized business information services; computerized data processing; consultancy relating to business analysis; data processing; on-line data processing services; retail and wholesale services provided via computer communications networks in relation to computer software, computer programs, recorded content, computer hardware and information technology equipment

Telecommunications; advisory and consultancy services relating to wireless communications; audio, video and data transmission by cable, satellite, computer networks, telephone lines and ISDN lines; audio, video and multimedia broadcasting via the Internet and other communications networks; automatic transfer of digital data using telecommunications channels; communication of information by computer; communications services provided over the Internet; computer aided transmission of data; consultancy services relating to data communications; data transfer; data transmission between networked computer systems; digital data transfer; digital transmission of data; electronic communications services; electronic transmission of data; electronic transmission of sound, images and other data and information of all kinds via the Internet; information transmission via digital networks; providing access to a global computer network; providing access to databases; providing access to databases, data and information on the Internet; providing on-line access to data; transfer of information and data via computer networks, telecom networks, cable networks, on-line services and the Internet; transmission of computerized or electronic data

Scientific research; industrial research in the field of telecommunications networks; computer programming; consultation and providing information in the field of computer programs and software, information systems and information technology; technical support services, namely, troubleshooting of computer software problems; design, development, creation, installation, implementation, providing, maintenance and updating of computer programs; computer system design services; rental and leasing of computer programs and software; design, creation, implementation, development, providing and updating of computer software and user software interfaces; database design and development; design and development of computer terminals and readers; research and development in the field of information technology, telecommunications and computer programming; design, development, implementation, providing and updating of computer programs and software; design, development and implementation of computer systems used via network between telecommunications network and computers; providing on-line non-downloadable computer software for use in customer relationship management; providing on-line non-downloadable computer programs and software to communications service providers, namely, providing computer programs for collecting and processing data, for integrating the data, for analyzing the data using real-time analytics, for applying predictive analytics to the data, for determining customers' needs, wants, likes and dislikes, for deploying and launching services directed to the customer, for predicting service usage trends, for detecting and analyzing anomalies and disturbances in the network, for monitoring, managing, and optimizing network operations, for projecting future service usage needs and requirements, for automating customer interactions and business decisions, for service delivery fulfillment and management, for developing pricing structures, for bandwidth management, for fulfilling customer orders, for monitoring and responding to customer activity, for collecting network usage information, for cataloging and managing cloud-based products and services, for managing resources needed to provide cloud-based services, and for providing customer and operational visibility of the cloud environment