Downloadable computer software for retrieving, storing, managing, tracking, analyzing, testing, measuring, managing, and reporting data in the fields of marketing, sales, purchasing, procurement, account negotiation, customer information, account management, and customer relationship management; Enterprise software in the nature of databases for compiling customer data and customer interactions for enabling enterprises to plan, manage, and maintain customer relationships

Educational and printed publications, namely, training manuals, teaching guides, teaching materials, instructional manuals, workbooks and printed reports in the fields of marketing, sales, purchasing, procurement, account negotiation, customer information, account management, and customer relationship management

Business management consulting and advisory services; Business information; Business assistance, advisory and consulting services of in the fields of marketing, sales, purchasing, procurement, account negotiation, customer information, account management, and customer relationship management

Business education in the nature of seminars and workshops and business training services; Business education in the nature of seminars and workshops and business training services in the field of marketing, sales, purchasing, procurement, account negotiation, customer information, account management, and customer relationship management; Educational services, namely, conducting seminars, conferences, and workshops, and computer application training in the fields of marketing, sales, purchasing, procurement, account negotiation, customer information, account management, and customer relationship management, and distributing course materials in connection therewith

Software as a service for retrieving, storing, managing, tracking, analyzing, testing, measuring, managing, and reporting data in the fields of marketing, sales, purchasing, procurement, account negotiation, customer information, account management, and customer relationship management; software as a service in the nature of databases for compiling customer data and customer interactions for enabling enterprises to plan, manage, and maintain customer relationships; providing temporary use of on-line non-downloadable cloud computing software for compiling customer data and customer interactions for enabling enterprises to plan, manage, and maintain customer relationships