Business data analysis; business information and consultation services, namely, information and consultation services in the field of healthcare and long-term healthcare facility management; interactive record-keeping services for use in risk management and regulatory compliance by professionals in the medical field; conducting quality assurance surveys in healthcare facilities to determine service quality; providing web-based information in the field of business risk management; providing quality assessments and business data-consulting to the long term care industry, hospitals and healthcare facilities; business analysis services, namely, providing administrative and management quality assessments in the nature of the collection, reporting, and analysis of healthcare quality data for business purposes and business data analysis services to the long term care industry, hospitals and healthcare facilities; preparing business reports; business information services, namely, providing client business reports in the field of nursing home and long-term healthcare facility management; providing healthcare and patient outcome information, namely, a ranking of quality of long term care providers; business data analysis services relating to quality of care improvement for long term healthcare providers; collection and analysis of quality metric data for healthcare providers for business purposes; medical records coding services for others in the nature of verification and analysis of patient treatment data and corresponding diagnostic and procedural codes for purposes of reimbursement from insurance; business analysis services for the healthcare industry, namely, analysis of healthcare data from patients admitted to skilled nursing facilities or to other post-acute settings from hospitals, to determine hospitalization and re-hospitalization rates, trends, patterns, and causative factors contributing to hospitalization and re-hospitalization; business analysis services for the healthcare industry, namely, assessment and calculation of patients' hospitalization and re-hospitalization risk for a specified time period based on patient characteristics, calculation of observed hospitalization and re-hospitalization rates and risk-adjusted re-hospitalization rates, and providing graphical representations of statistics related to hospitalization and re-hospitalization; business analysis services for the healthcare industry, namely, assessment and calculation of patients' risk of hospitalization and re-hospitalization and identification and evaluation of post-acute care options with corresponding hospitalization and re-hospitalization risk assessments; business analysis services for the healthcare industry, namely, assessment and calculation of patient's risk of hospital and post-acute care readmission, and identification and evaluation of post-acute care discharge options with corresponding hospital and post-acute care readmission risk assessments; providing and maintaining a computer database featuring business information for use in managing nursing homes and long-term care facilities, and providing business information and business management assistance to nursing homes and long-term care facilities in conducting resident assessments; providing business information to healthcare payers and managed care providers; providing business information and business analytical information services for payers of services provided by the long-term care industry and other post-acute and sub-acute care settings; business information services relating to managed care reimbursement; collection and analysis of quality metric data for healthcare payers for business purposes; providing business reports featuring benchmarking information, gradings, and rankings of post-acute healthcare providers based on quality of care, readmission rates, staffing qualifications, CMS quality measures, regulatory compliance, and consumer experience; providing business information and business advisory services to post-acute healthcare providers in the fields of staffing levels, potential changes in staffing levels, CMS quality measures, potential improvements to CMS quality measures, regulatory compliance, potential improvements to regulatory compliance, Medicare and Medicaid survey compliance results, and potential improvements to Medicare and Medicaid survey compliance results; maintaining a computer database featuring patient-level clinical data, public data relating to patient clinical outcomes from healthcare facilities and medical treatment data extrapolated from such public data, performance data on healthcare facilities relating to patient clinical outcomes, and clinical benchmarks for use in understanding and analyzing clinical situations all for treatment and diagnostic purposes

Providing financial risk management information and consultation; financial analysis, consultation, and financial information regarding nursing homes; financial analysis, consultation, and financial information services rendered to healthcare providers and healthcare facilities, namely, providing financial analysis, consultation and information in the healthcare field relating to reimbursement of healthcare providers; providing business information in the nature of financial risk assessment services, namely, collecting, analyzing and reporting financial risk information on healthcare facilities and other healthcare providers; and providing web-based information in the field of financial risk management

education and training services, namely, presenting seminars and workshops to state healthcare associates, nursing homes, nursing home chains, healthcare consortiums, professional and trade organizations and academic institutions in the fields of long term care, healthcare quality improvements, management of data integrity and clinical quality, Medicare, nursing, and patient care, rehabilitation, and assessment

Providing a web-based non-downloadable software tool for tracking and reporting on incidents, accidents, complaints, records requests, hospitalization, re-hospitalization, and risk management concerns at healthcare facilities; software as a service (SAAS) services featuring software for use in the analysis of healthcare data for business purposes and for preparing reports relating thereto; software as a service (SAAS) services featuring software for use in the analysis of healthcare data from patients admitted to skilled nursing facilities or to other post-acute settings from hospitals, to determine re-hospitalization rates, trends, patterns, and causative factors contributing to re-hospitalization; software as a service (SAAS) services featuring software for use in the assessment and calculation of re-hospitalization risk for a specified time period based on patient characteristics, calculation of observed re-hospitalization rates and risk-adjusted re-hospitalization rates, and providing graphical representations of statistics related to re-hospitalization; software as a service (SAAS) services featuring software for use in the assessment and calculation of patients' risk of re-hospitalization and identification and evaluation of post-acute care options with corresponding re-hospitalization risk assessments

Providing healthcare consultation services and healthcare information for the long-term health care industry, namely, providing healthcare consulting services to nursing homes and providers of long-term health care, providing client healthcare data or healthcare reports in the field of nursing home and long-term health care facility management all for treatment and diagnostic purposes, and providing medical related assistance to nursing homes and long-term care facilities in conducting patient health assessments and health risk assessments; providing healthcare information and medical record analysis and consultation services for the long-term care industry and other post-acute and sub-acute care settings, including home care, home health, assisted living facilities, nursing homes, independent living facilities, rehabilitation hospitals, hospices, and long-term acute care hospitals; consulting services rendered to health care providers and health care facilities, namely, healthcare consultation in the nature of medical consultation; providing a computer database featuring patient-level clinical data, public data relating to patient clinical outcomes from healthcare facilities and medical treatment data extrapolated from such public data, performance data on healthcare facilities relating to patient clinical outcomes, and clinical benchmarks for use in understanding and analyzing clinical situations all for treatment and diagnostic purposes; providing assistance to health care providers in conducting clinical health assessments of residents and patients