Business data analysis; interactive record-keeping services for use in risk management and regulatory compliance by insurers and professionals in the medical field; conducting quality assurance surveys in health care facilities to determine service quality; providing web-based information in the field of business risk management; preparing business reports; business management consultation services, namely, providing client reports in the field of nursing home and long-term health care facility management; providing health-care and patient outcome information, namely, a ranking of quality of long term care providers and business consultation on quality improvement for long term health care providers for patient relationship management services; collection and analysis of quality metric data for healthcare providers for business purposes; medical records coding services for others in the nature of verification and analysis of patient treatment data and corresponding diagnostic and procedural codes for purposes of reimbursement from insurance; business analysis services for the healthcare industry, namely, analysis of healthcare data from patients admitted to skilled nursing facilities or to other post-acute settings from hospitals, to determine hospitalization and re-hospitalization rates, trends, patterns, and causative factors contributing to hospitalization and re-hospitalization; business analysis services for the healthcare industry, namely, assessment and calculation of patients' hospitalization and re-hospitalization risk for a specified time period based on patient characteristics, calculation of observed hospitalization and re-hospitalization rates and risk-adjusted re-hospitalization rates, and providing graphical representations of statistics related to hospitalization and re-hospitalization; business analysis services for the healthcare industry, namely, assessment and calculation of patients' risk of hospitalization and re-hospitalization and identification and evaluation of post-acute care options with corresponding hospitalization and re-hospitalization risk assessments; providing an on-line computer database featuring business management information for use in managing nursing homes and long-term care facilities and maintaining the data in such a computer database

analysis and consulting services rendered to health care providers and health care facilities, namely, financial consultation and analysis in the healthcare field relating to reimbursement of healthcare providers

Providing a web-based non-downloadable software tool for tracking and reporting on incidents, accidents, complaints, records requests, hospitalization, re-hospitalization, and risk management concerns at health care facilities

Providing web-based information in the fields of regulatory healthcare compliance, healthcare facility compliance evaluation, and healthcare facility compliance assistance services