Software for use in sending online messaging; downloadable software for use in sending instant messaging and for use in organizing electronic mail services; communications software for connecting computer network users, global computer networks; data communications software for connecting computer network users, global computer networks; apparatus for transmission of communication; computer networking hardware and data communications computer hardware; downloadable electronic publications in the nature of user guides in the fields of telecommunications, Customer Relationship Management, Interactive Voice Response software, Key Performance Indicators and management data

Business assistance, advice, consultation, and analysis; business counselling in the field of business employment; electronic data collection and data submission services for business purposes in the field of Key Performance Indicators and management data; data management service for use in reporting Key Performance Indicators; data processing services; search engine optimisation; providing statistical information for business purposes, namely, business analysis, compilation and collection of business statistics; retail store services featuring information technology equipment and communications apparatus

Telecommunications services, namely, transmission of voice, data, graphics, sound and video by means of broadband power line or wireless networks, transfer of data by telecommunications; communications services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks; electronic transmission of data and messages; electronic messaging services; Voice Over Internet Protocol (VOIP) services; call data screening services; streaming of data; and Internet data broadcasting services; Voicemail services; Voice and data transmission services via telecommunication means; Providing voice communication services via the Internet; Electronic mail services for data and voice; Telephony communication services; Provision of electronic mail services; Multimedia electronic messaging services; Provision of access to electronic messaging systems; Electronic mail and messaging services; providing internet chatroom services; Providing telecommunications access to Internet chat rooms and forums on the Internet; Providing e-mail fax services; facsimile transmission services; providing electronic telecommunications connections; telecommunications consultancy and advisory services relating to communications

Software design, and development; software development for others in the field of software configuration management; computer programming; product research services; computer website design services; data mining; data warehousing; computer services, namely, data recovery, services; design and development of electronic data security systems; computer software technical support services; programming of computer software for others for Internet portals, chatrooms, chat lines and Internet forums; server hosting; website hosting services; website design and development services for others; design, creation, hosting, maintenance of websites for others; computer and computer software consultancy and advisory services relating to all the foregoing