Business services, namely, independent medical management services for self-funded major medical health plans; Consulting services in the field of patient relationship management for healthcare providers; Healthcare management service organization (MSO) services, namely, providing practice organization, management and administrative support services to individual physicians or small group practices; Interactive record-keeping services for use in risk management and regulatory compliance by insurers and professionals in the medical field; Medical claims management services, namely, receiving, data entering, and re-pricing of transactions that are originated by physicians, hospitals, and ancillary medical care providers; Medical referrals; Patient relationship management services; Providing information on the topic of promoting patient, physician and employee satisfaction via a global computer network