Downloadable software in the nature of a mobile application for use in predictive analytics, big data and business data analysis and visualization, complex event processing, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, customer relationship management (CRM), sales performance management, sales automation, marketing automation, customer service and support, customizable marketing and advertising, social media management and publication, mobile and computer software application development and customization, and business analytics; computer application software for mobile phones, namely, software for use in predictive analytics, big data and business data analysis and visualization, complex event processing, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, customer relationship management (CRM), sales performance management, sales automation, marketing automation, customer service and support, customizable marketing and advertising, social media management and publication, mobile and computer software application development and customization, and business analytics; computer software, namely, downloadable software development tools for the creation of mobile internet applications and client interfaces; web site development software; computer software for use in predictive analytics, big data and business data analysis and visualization, complex event processing, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, sales performance management, sales automation, marketing automation, customer service and support, customizable marketing and advertising, social media management and publication, mobile and computer software application development and customization, business analytics and customer relationship management (CRM); computer software for creating searchable databases of information and data; computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; computer software for providing an on-line database in the field of transaction processing to upload transactional data, provide statistical analysis, and produce notifications and reports; computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; downloadable software, downloadable mobile applications, and downloadable cloud computer software for providing business data analytics, business analytics, business intelligence and for collecting and analyzing business data; computer software for web and mobile applications for providing business data analytics, business analytics, business intelligence and for collecting and analyzing business data; enterprise software in the nature of a database for compiling data, customer data and customer interactions for enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle; downloadable computer programs and computer software for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; downloadable computer programs and computer software for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the field of marketing, sales and customer service; downloadable computer programs and computer software recorded on data media for retrieving, tracking, analyzing, testing, measuring and managing data from computer networks and from the Internet in the field of marketing, sales and customer service; computer application software for mobile phones, portable media players, handheld computers, namely, software for providing business data analytics, business analytics, business intelligence and for collecting and analyzing data; downloadable computer software and computer software recorded on data media for the scanning, displaying, processing, measuring and output of data on computer networks, on the Internet, and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, and business intelligence; downloadable software for generating embeddable code for websites, for the purpose of creating, customizing, deploying, scheduling, tracking, analyzing, testing, measuring and managing online content on users' websites, on social media websites, and other online forums; computer software for computer system and application development, deployment and management