Computer application software for use in collaboration, development and business process management processes and activities, project management, workflow automation, document management, process mapping and systems integration and issue tracking, for collaboration in internal computer network and global communication network, namely, software for creating, editing and delivering textual and graphic information, locally and remotely; Computer software for accessing information directories that may be downloaded from the global computer network; Computer software for application and database integration; Computer software for controlling and managing access server applications; Computer software for business process management, which provides the capability to model, track, analyze and manage business procedures in the fields of insurance, credit, and customer claims and relations, to design, create, maintain and access customized internal network sites and global communication network sites, to generate and publish comments to various users and user groups, to review and respond to other user comment streams, to view and to respond to tasks and actions generated by other users, and to view reports based on the actions taken by other users and user groups, to develop and manage processes and activities, to obtain data from multiple sources and to adjust content based on business rules; Computer software platforms for designing, creating, maintaining and accessing document management, authoring, storage and retrieval systems; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer software that provides web-based access to applications and services through a web operating system or portal interface; Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; Computer software, namely, software development tools for the creation of mobile internet applications and client interfaces; Database management software for use in collaboration, project management, workflow automation, development and business processes and activities management, document management and issue tracking and for use in designing, creating, maintaining and accessing customized internal network sites and global communication network sites; Downloadable computer software for use in collaboration, project management, workflow automation, development and business processes and activities management, document management and issue tracking and for use in designing, creating, maintaining and accessing customized internal network sites and global communication network sites; Enterprise software in the nature of a database for non-transactional data and a search engine for database content

On-line business networking services

Communication services, namely, electronic transmission of data and documents among users of computers; Computer services, namely, providing on-line facilities for real-time interaction with other computer users concerning topics of education; Electronic mail and messaging services; Message sending and receiving services; On-line document delivery via a global computer network; Providing e-mail and instant messaging services; Provision of access to data or documents stored electronically in central files for remote consultation; Transmission of messages

Computer services, namely, creating an on-line community for registered users to participate in discussions, get feedback from their peers and co-workers, form virtual communities, and engage in social and business networking; Computer services, namely, integration of computer software into multiple systems and networks; Computer services, namely, integration of private and public cloud computing environments; Electronic storage of documents and archived e-mails; Electronic storage of electronic media, namely, images, text and audio data; Electronic storage of files and documents; Platform as a service (PAAS) featuring computer software platforms for designing, creating, maintaining and accessing document and processes management, authoring, storage and retrieval systems; Providing on-line non-downloadable software for sending and receiving electronic messages, for use in collaboration, project management, development and business processes and activities management, document management and task management, for collaboration in internal computer network and global communication network, namely, software for creating, editing and delivering textual and graphic information, locally and remotely; Providing temporary use of a non-downloadable web application for time management, task management, development and business processes and activities management, employee human resources management, project management, sending web-based documents, sharing web-based documents, editing web-based documents, collaborating on shared documents, editing shared documents; Software as a service (SAAS) services featuring software for use in the field of collaboration, project management, development and business processes and activities management, workflow automation, document management and issue tracking and for use in designing, creating, maintaining and accessing document management, authoring, storage and retrieval systems; Software as a service (SAAS) services, namely, hosting software for use by others for use in collaboration, project management, development and business processes and activities management, workflow automation, document management and issue tracking and for use in designing, creating, maintaining and accessing document management, authoring, storage and retrieval systems

Internet-based social networking services; Online social networking services accessible by means of downloadable mobile applications; Online social networking services provided through a community website