Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for use in the field of program management, marketing automation, and customer interaction management including sales, marketing, and customer support call center, namely, communication software for connecting callers with sales, marketing, and customer support call centers, monitoring consumer interactions with sales, marketing, and customer support call centers, and data collection, data mining, speech processing, and for analyzing collected and determined data for the purpose of consumer profiling, customer acquisition, real-time and non-real-time customer analysis, implicit and explicit customer and prospective customer data capture, customer engagement optimization, and customer experience enhancements; Application service provider (ASP) services), Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for call processing; 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and, Application service provider (ASP) services), Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for placing advertisements for others; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for call processing in the field of marketing campaign and program management; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for marketing automation, customer interaction management, voice and image processing and for consumer profiling using collected and determined data; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for analyzing data for the purpose of customer acquisition, customer engagement optimization and customer experience enhancement and for real-time and non-real-time customer analysis and implicit and explicit customer and customer prospect data capture; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for marketing, promoting and advertising services of third parties on a mobile device of a customer or prospective customer; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for placing in-application advertisements; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for managing advertising via the internet and e-mail communications, for managing marketing leads obtained from the internet, organizing e-mail targeted marketing plans, managing marketing projects via the internet, e-mail and mobile communication devices, and for managing direct target marketing provided via e-mail and mobile communication devices; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for managing direct e-mail marketing campaigns and for collecting, analyzing and reporting data produced from direct e-mail marketing campaigns; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for forming virtual communities and engaging in social networking; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for direct-mail electronic communication; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for uploading photos for use in social marketing; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for implementing call centers, including call group management, conference call setup and management, and presence management; Application service provider (ASP) services, Software as a service (SAAS) services and Platform as a service (PAAS) services all featuring software for managing social media interactions and social media campaigns; Application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software and web sites of others in the fields of internet advertising and marketing, customer acquisition and consumer engagement