Consulting in the fields of healthcare operations management and hospital operations management; Promoting healthcare employees' and healthcare management's awareness of leadership, teamwork and health care delivery practices to improve outcomes for patients, providers, and hospitals; Business services provided to the healthcare industry, namely, the collection, reporting, and analysis of healthcare quality data for purposes of improving healthcare outcomes; Business consulting services in the area of developing quality improvement infrastructure to identify systems errors and solutions in the field of health care delivery

Conducting training, particularly in the areas of leadership, teamwork and healthcare delivery; Conducting classes, seminars, conferences and workshops in the field of risk management, namely, root cause analysis, action planning, avoiding and reducing incidence and likelihood of significant adverse event occurrences in the healthcare field

Consulting in the fields of healthcare, namely, providing healthcare information; Critical incident debriefing for medical professionals, medical administrative personnel, healthcare professionals and other hospital staff in the aftermath of an adverse or traumatic and unexpected event or a situation that could have resulted in an adverse event, namely, consulting service in the field of medical care; Healthcare consulting services in the field of developing and employing root cause analysis techniques and tools in the aftermath of an adverse or traumatic and unexpected event or a situation that could have resulted in an adverse event; Healthcare consulting services in the field of improving care delivery for patients and providers, namely, assessing current practices and suggesting improvements in the areas of leadership, teamwork and health care delivery practices to improve outcomes for patients, providers, and hospitals