Comprehensive customer service, namely, providing a comprehensive level of assistance to customers when they have a business problem or concern in the field of cloud computing, namely, cloud hosting in the nature of scalable and interoperable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; and business assistance, advisory, and consulting services, namely, helping businesses and organizations solve business problems and make business decisions in the field of cloud computing, namely, cloud hosting in the nature of scalable and interoperable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet

Cloud computing services, namely, cloud hosting in the nature of scalable and interoperable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; technical support services, namely, administration, management and troubleshooting in the nature of service desk/help desk services, providing dedicated service desk/help desk personnel, troubleshooting of computer software and network problems, and diagnosing of computer hardware problems in the field of cloud computing, namely, cloud hosting in the nature of scalable and interoperable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; infrastructure as a service (IAAS) featuring computer software platforms for creating, managing, and deploying cloud computing infrastructure services; installation, configuration, and operation of computer software platforms for creating, managing, and deploying cloud computing infrastructure services; research, design, and optimization of computer hardware and software to run computer software platforms for creating, managing, and deploying cloud computing infrastructure services; design, deployment, support, management, and maintenance of cloud computing infrastructure software for others; design, deployment, support, management, and maintenance of cloud computing infrastructure software for government entities and companies who wish to use such cloud software and cloud operating systems in their data centers