Software in the field of patient and customer satisfaction surveys and real-time feedback for use in collecting, aggregating and analyzing feedback from patients in a healthcare setting, notifying relevant constituents of the feedback and its analysis, and recording and reporting service recovery activities performed by clinical workers and administrators based on the feedback to ensure that appropriate follow-up is monitored and reported; Software in the field of patient, hospitals and healthcare management for web portal access to hospital administration regarding performance metrics at their facility; handheld personal computers

Business management consultation for emergency medical departments, hospital inpatient medical departments, occupational and wellness providers, namely, consultation in the fields of improving performance, care management services, handling of patient records, department staffing; Employment staffing in the field of medical services; Medical assistance services, namely, providing emergency room and inpatient staffing for hospitals; Business risk management services for others; Medical billing support services; Business management consultation for occupational and wellness services namely, consultation in the fields of improving hospital markets; Marketing services to hospitals, physicians and clinics

Financial risk management services for others; insurance claims processing and administration

Physical storage of electronically-stored data

Training services in the fields of emergency department and hospital inpatient department customer services, interpersonal skills for physicians, leadership skills; training physicians in the field of compliance with Federal Emergency Medical Treatment and Active Labor Act; providing seminars in the field of medical services, healthcare management and management of hospitals and healthcare services; providing online journal in the nature of a blog in the field of patient, hospital and healthcare management; organization of educational conferences and symposia in the field of medical science (Date of First Use is March 2012); Providing online newsletters by e-mail in the field of patient, hospital and healthcare management (Date of First Use is July 2012)

Software as a service featuring software for enabling medical clinicians to submit electronic feedback to medical coders for medical coding, view charts for chart reviews, review performance statistics and access educational and compliance materials and to allow patients to update insurance and address information, process payments of medical bills or chat with a billing specialist all in the field of patient, hospitals and healthcare management and patient and customer satisfaction surveys and real-time feedback; electronic data storage

Medical care; medical assistance services in the nature of medical information provided to medical professionals from remote locations via the Internet and global computer networks through the use of archived medical images and a data storage and retrieval system

Care coordination for occupational injuries, namely, coordinating medical care of employees who sustain on the job injuries by coordinating appointments for their care, following up from patients' emergency department visits, arranging follow-up appointments in keeping with patients' discharge document instructions, tracking lost work days