Providing temporary use of on-line non-downloadable software that alerts medical providers when their high-utilization and special-needs patient registers at an emergency department; Providing temporary use of on-line non-downloadable software that allows medical providers to track a patient's use of an emergency department; Providing temporary use of on-line non-downloadable health care management software that allows for coordination of communication amongst all of the patient's medical care providers

Providing an on-line non-downloadable database of patient medical information which allows users to identify at-risk patient populations, and track and manage those patients through customizable, patient population-specific workflows as a means of reducing emergency department readmission rates and improving patient outcomes