Business data analysis; business management consultation services, namely, consultation services in the field of long-term health care facility management; providing business information in the field of insurance, namely, collecting, analyzing and reporting business data and information on healthcare facilities and other healthcare providers to insurance carriers and underwriters to assist skilled nursing facilities, long-term care and sub-acute care facilities in business risk assessment; interactive record-keeping services for use in risk management and regulatory compliance by insurers and professionals in the medical field; conducting quality assurance surveys in health care facilities to determine service quality; providing web-based information in the field of business risk management; business consulting services, namely, providing administrative and management quality assessments and business data analysis consulting to the long term care industry, hospitals and health care facilities; preparing business reports; business management consultation services, namely, providing client reports in the field of nursing home and long-term health care facility management; providing health-care and patient outcome information, namely, a ranking of quality of long term care providers and business consultation on quality improvement for long term health care providers for patient relationship management services; collection and analysis of quality metric data for healthcare providers for business purposes; medical records coding services for others in the nature of verification and analysis of patient treatment data and corresponding diagnostic and procedural codes for purposes of reimbursement from insurance; business analysis services for the healthcare industry, namely, analysis of healthcare data from patients admitted to skilled nursing facilities or to other post-acute settings from hospitals, to determine hospitalization and rehospitalization rates, trends, patterns, and causative factors contributing to hospitalization and rehospitalization; business analysis services for the healthcare industry, namely, assessment and calculation of patients' hospitalization and re-hospitalization risk for a specified time period based on patient characteristics, calculation of observed hospitalization and re-hospitalization rates and risk-adjusted re-hospitalization rates, and providing graphical representations of statistics related to hospitalization and re-hospitalization; business analysis services for the healthcare industry, namely, assessment and calculation of patients' risk of hospitalization and re-hospitalization and identification and evaluation of post-acute care options with corresponding hospitalization and rehospitalization risk assessments

Providing financial risk management consultation; insurance consultation, namely, providing risk assessment and analysis for underwriting insurance; insurance underwriting consultation, namely, providing data electronically to insurance underwriters to facilitate the liability insurance underwriting, application, and renewal processes; insurance consultation, namely, assisting healthcare facilities and other healthcare providers in obtaining insurance; providing financial and facility risk analysis and risk management services to professional liability insurers that insure healthcare facilities; financial analysis and consultation regarding nursing homes; providing information in the field of insurance via the Internet to insurance carriers and underwriters on behalf of long term care facilities, nursing homes, and health care facilities; liability insurance claims management for others, namely, claims administration and processing; analysis and consulting services rendered to health care providers and health care facilities, namely, financial consultation and analysis in the healthcare field relating to reimbursement of healthcare providers; collecting, analyzing and reporting financial risk information on healthcare facilities and other healthcare providers to insurance carriers and underwriters for insurance consulting and underwriting purposes; insurance administrative and insurance brokerage services, namely, assisting healthcare facilities and other healthcare providers in obtaining insurance; providing web-based information in the field of financial risk management; providing insurance information and insurance consultation services for liability insurance carriers and liability insurance brokers, namely, providing health reports and liability risk analysis on nursing home patients for insurance underwriting purposes

Electronic transmission of data to insurance underwriters to facilitate insurance underwriting and renewal processes

Education and training services, namely, presenting seminars and workshops to state healthcare associates, nursing homes, nursing home chains, healthcare consortiums, professional and trade organizations and academic institutions in the fields of long term care, healthcare quality improvements, management of data integrity and clinical quality, Medicare, nursing, and patient care, rehabilitation, and assessment

Providing a web-based non-downloadable software tool for tracking and reporting on incidents, accidents, complaints, records requests, hospitalization, re-hospitalization, and risk management concerns at health care facilities

Providing health consultation services, healthcare information, and analysis of health information for the long-term health care industry, namely, providing consulting services to nursing homes and providers of long-term health care in the field of health and providing assistance to nursing homes and long-term care facilities in conducting patient health assessments and health risk assessments; providing health-care and patient outcome information, namely, a ranking of quality of long term care providers and consultation in the field of health on quality improvement for long term health care providers for diagnostic and treatment purposes; consulting in the field of health, namely, providing patient health quality assessments and data-consulting of health-related data to the long term care industry, hospitals and health care facilities; providing health information and consultation services in the field of health for liability insurance carriers and liability insurance brokers, namely, providing health reports on nursing home patients concerning diagnosis and treatment

Litigation defense consultation services; reviewing standards and practices of long term care facilities, nursing homes, and health care facilities to assure compliance with healthcare laws and regulations; providing web-based information in the fields of regulatory healthcare compliance, healthcare facility compliance evaluation, and healthcare facility compliance assistance services