Services including providing Internet/web based computer software providing clinical documentation program workflow, monitoring and a reference tool. Providing proprietary computer software that is internet/web based that meets the specialized needs of a robust clinical documentation information program while assuring HIPAA (Health Insurance Portability and Accountability Act) compliance standards are maintained. Internet/web based computer software that helps healthcare providers meet the clinical documentation requirements under ICD-10 (ICD-10 is the tenth revision of the International Statistical Classification of Diseases and Related Health Problems) by guiding them through the steps required. Goods including such aforementioned computer software. Services including providing Internet/web based computer software which automates, streamlines and integrates key clinical documentation program processes. Providing Internet/web based computer software that organizes tasks associated with assignments, chart reviews and clinical documentation specialists workflow processes, organizes, tracks and supports all aspects of query templates, generation and response, facilitates the capture of DRG (diagnosis related group) assignment for the MS (Medicare Severity), AP (All Patient) and APR (All patient refined) -DRG systems, organizes and streamlines the DRG reconciliation process, provides robust report functionality to monitor program performance metrics, trends and identification of potential program opportunities, provides guidelines for clinical documentation needs of the healthcare provider under the new coding system of ICD-10. Goods including such aforementioned computer software