Computer software, namely, software for use in classes, seminars, conferences, and workshops by interpersonal skill trainers, interpersonal relationships and communication consultants, organizational behavior professionals, conflict management consultants and psychologists and for personal use, for conducting assessment and application of the results therefrom in the fields of communications, interpersonal communications, interpersonal relationships, interpersonal skills, conflict management, coaching, negotiations, accountability, psychological appraisal, personal development, and leadership development; computer software, namely, software for use in training services by interpersonal skill trainers, interpersonal relationships and communication consultants, organizational behavior professionals, conflict management consultants and psychologists and for personal use, for conducting assessment and application of the results therefrom in the fields of communications, interpersonal relationships, conflict management, coaching, negotiations, accountability, and leadership development; computer software for developing and preparing downloadable reports, instructional prose, workshops, train the trainer courses, train the trainer seminars, course materials, and audio and video presentations for training and education in the field of performance improvement and skill development in interpersonal relationships for interpersonal skill trainers, interpersonal relationships and communication consultants, organizational behavior professionals, conflict management consultants, and psychologists, and printed materials in the nature of instructional user guides sold as a unit; none of the foregoing being associated with learning disabilities or learning disorders