Downloadable computer programs for retrieving, analyzing, and managing multimedia data from computer networks, including the Internet and mobile devices; downloadable computer software for the scanning, displaying, processing and output of multimedia data on computer networks, including the Internet, and mobile devices; computer software to facilitate communicating online and through other shared networks and for customizing computer application user interfaces; Downloadable computer software for use in developing and customizing computer software applications and computer software application user interfaces; computer software for storing, managing, tracking, analyzing, and reporting data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support, and employee efficiency; computer software to facilitate communicating among peer professionals in the advertising, marketing, business, educational and non-profit services fields, and for customizing computer application user interfaces; Computer software for performance management, sales lifecycle management, customer relationship management, customer service, technical support and human resources; bags adapted for laptops