Downloadable computer software for motor vehicle repair shop management and downloadable software for use in motor vehicle repair shop marketing, namely, downloadable software for use in marketing, customer relationship management, promotion and sale of services by motor vehicle repair shops, email and direct mail marketing and advertising, online, social media, search engine, inquiry and mobile marketing and advertising, storing, managing, tracking and analyzing leads obtained via the Internet, generating online and email marketing, tracking and monitoring website activity, storage, management, tracking and analysis of data relating to marketing, marketing campaigns, sales promotion, market data, market research and creation of reports on these data and extraction and integration of the data, and implementing self-administered marketing programs, and downloadable software to enable vehicle repair shops to manage and advertise inventory on the Internet

Providing marketing solutions for the motor vehicle repair shop industry; promoting the goods and services of others by offering price discounts and other special offers to purchasers of those goods and services

Providing on-line training in the field of motor vehicle repair; educational services, namely, conducting courses, seminars and workshops in the field of motor vehicle repair and distribution of course material in connection therewith

Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring on-line non-downloadable software for motor vehicle repair shop management and on-line non-downloadable software for use in motor vehicle repair shop marketing, namely, non-downloadable software for use in marketing, customer relationship management, promotion and sale of services by motor vehicle repair shops, e-mail and direct mail marketing and advertising, online, social media, search engine, inquiry and mobile marketing and advertising, storing, managing, tracking and analyzing leads obtained via the Internet, generating online and e-mail marketing, tracking and monitoring website activity, storage, management, tracking and analysis of data relating to marketing, marketing campaigns, sales promotion, market data, market research and creation of reports on these data and extraction and integration of the data, and implementing self-administered marketing programs, and non-downloadable software to enable vehicle repair shops to manage and advertise inventory on the Internet; computer software installation and maintenance