Market research services relating to customer loyalty; Facilitation services, namely, managing the collection and return of expired and recalled pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices, durable goods, and consumer products; Facilitation services, namely, managing recalls of pharmaceuticals, medical devices, durable goods, and consumer products; Providing information regarding coordination of the collection via mail of pharmaceutical return and recalls, medical device returns and recalls, durable goods returns and recalls and consumer goods returns and recalls; Planning and consulting services in the fields of coordinating the collection of returns and recalls of expired and recalled pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices, durable goods, and consumer products; Mystery shopping, namely, shopping by researchers for evaluation of product and service quality, to gauge how brands are presented at service locations, storefronts, and corporate offices to determine whether they are in line with quality standards, to assess customer perceptions of and loyalty of brands, to assess how employees influence brand image, to measure employee commitment and assess strength of employee dedication, to understand what customers think of client's industry; Business consulting services directed to managing the reduction of waste and the implementation of sustainable business alternatives; Business administration service in the nature of processing consumer complaints concerning product quality; collection and analysis of quality metric data in the nature of reviewing and processing consumer complaints concerning product quality for business purposes; Collecting and analyzing consumer complaints data for purposes of minimizing business risk and potential liability for business purposes; financial record-keeping for regulatory compliance purposes for manufacturers, retailers, distributors and pharmacies; Competitive intelligence services, namely, providing business intelligence services in the fields of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices, durable goods, and consumer products; business consultation services in the field of counterfeit detection, including business consulting regarding design and implementation of proactive measures to reduce the risk of counterfeit products and assessing the effectiveness of measures implemented to reduce counterfeit goods; Recall services for pharmaceuticals, medical devices and durable goods, namely, providing business consultation concerning product recalls, recall compliance documentation, notifications and responses concerning product recalls; Facilitation services, namely, managing collection recalls of pharmaceuticals, medical devices, durable goods, and consumer products of others; Providing information regarding coordination of the collection via mail of pharmaceutical return and recalls, medical device returns and recalls, durable goods returns and recalls and consumer goods returns and recalls; Mystery shopping and quality audit services, namely, shopping by researchers to evaluate the quality of service delivered; Collecting and analyzing consumer complaints data for purposes of minimizing risk and potential exposure to reduce business risk; Mystery shopping and quality audit services, namely, shopping by researchers who pose as customers to evaluate the quality of the goods and services delivered; Competitive intelligence services in the nature of market research in the fields of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances, medical devices, durable goods and consumer products; Competitive intelligence services in the fields of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances medical devices, durable goods, and consumer products

Recall services for pharmaceuticals, medical devices and durable goods, namely, disposal services; hazardous and non-hazardous waste disposal

Communication services relating to returns and recalls, namely, telephone communication services, facsimile transmission services, email services, electronic text messaging transmission services and Internet communication services in the nature of providing electronic message alerts to webpages in the field of pharmaceutical return and recalls, medical device returns and recalls, durable goods returns and recalls and consumer goods returns and recalls

Services relating to returns and recalls, namely, postal services namely, parcel delivery and packaging articles for transportation in the field of pharmaceutical return and recalls, medical device returns and recalls, durable goods returns and recalls and consumer goods returns and recalls

Recall services for pharmaceuticals, medical devices and durable goods, namely, destruction services

Providing consulting and education services, namely, onsite, non-downloadable video, audio and online training and educational online non-downloadable training databases directed to assisting manufactures and distributors to comply with the Resource Conservation and Recovery Act and the Drug Enforcement Administration relating to the disposition of hazardous waste and distribution of written materials in connection therewith

Providing quality assurance in the fields of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances medical devices, durable goods, and consumer products; Quality audit services, namely, the evaluation of product quality assurance services in the field of pharmaceuticals, medical devices, durable goods and consumer goods; Quality audit services, namely, providing quality assurance services in the field of pharmaceuticals, medical devices, durable goods and consumers goods at the retail level though data collection and by testing purchased products; Conducting investigations relating to consumer complaints for quality control for others;Compliance services in the nature of analysis and evaluation of goods or services of others for manufacturers, retailers, distributors and pharmacies for compliance with industry standards

Mystery shopping and quality audit services

Providing consultation services in the fields of brand monitoring to ensure the integrity of genuine products and services for purposes of reducing the risk of counterfeits; Providing regulatory compliance consulting in the field of Resource Conservation and Recovery Act and the Drug Enforcement Administration relating to the disposition of hazardous waste; Compliance services in the nature of analysis and evaluation of goods or services of others for manufacturers, retailers, distributors and pharmacies for compliance with federal regulations