Designing and providing online non-downloadable computer software for use in finding and managing customer leads and customer referrals, closing business deals, meeting sales targets, business networking and collaborating with other sales representatives; software as a service (SaaS) and Content as a service (CaaS) services featuring online use of non-downloadable software featuring spreadsheets, documents, tables, graphs, video, audio, electronic calendars, electronic planners, electronic contact lists, e-mail, and electronic computer screen capture for creating, implementing, tracking, analyzing, managing, searching and reporting customer leads, customer referrals, closing business deals, and meeting sales targets; providing non-downloadable software for use in sales funnel analysis and management, customer relationship analysis and management, marketing strategy analysis and management, sales improvement analysis, social networking activity analysis and management, and integrated communication management