[ Prerecorded CDs and DVDs featuring organization design and business management ]

[ Printed materials, namely, books, flyers, hand-outs, leaflets, papers, magazines, newsletters, written articles, copies of audio-visual presentations in the nature of hand-outs; bound business assessment reports, and bound copies of papers delivered at conferences, all concerning organization design and business management ]

[ Business administration services; ] business management consulting services; [ business management services; business administration consulting services; business auditing and assessment services, namely, auditing and assessing the design of organizations for others; business efficiency services; business planning services; business process management services; business process re-engineering services; ] business organization design management services [ ; preparation of business reports in the nature of assessments of the design of all types of organizations, including businesses, governments, charitable and non-profit organizations, and implementation plans to change organization design; business consulting services in the fields of business organization design, assessment of business organization design, business management, and personnel management; project management services for others for business purposes in the field(s) of organization design and business management and business consulting; people change management consulting services; conducting business audits in the field of organization design; providing business organization design information on websites; preparing and providing client assessment business reports; conducting business research and survey services in the field of organization design and business management; providing information in the fields of business organization design consulting, business management consulting, and business consulting ]

[ Education and training services, namely, arranging and conducting seminars, workshops, conferences, presentations, executive briefings, and organization design working sessions in the field of organization design and business management and distribution of training material in connection therewith ]