Computer application software for call center data service, namely, software for matching callers and agents; Computer hardware and software systems for call center data service; Computer software and firmware for call center data service; Computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Computer software for use in customer relationship management (CRM); Computer software for call center data service and instructional user guides sold as a unit; Computer software for call center data service; Computer software for call center data service that may be downloaded from a global computer network; Computer software platforms for call center data service; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer software that provides web-based access to applications and services through a web operating system or portal interface; Computer software to automate data warehousing; Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; Computer telephony software; Database management software for call center data service; Downloadable cloud computer software for call center data service; Downloadable computer software for call center data service; Downloadable software for call center data service; Pattern recognition systems composed of computer chips, computer hardware and software

PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CALL CENTER DATA SERVICE FEATURING SOFTWARE FOR MATCHING CALLERS AND AGENTS, FOR CALL CENTER DATA SERVICE, FOR THE COLLECTION, EDITING, ORGANIZING, MODIFYING, BOOK MARKING, TRANSMISSION, STORAGE AND SHARING OF DATA AND INFORMATION, FOR USE IN CUSTOMER RELATIONSHIP MANAGEMENT (CRM), FOR PROVIDING REAL-TIME, INTEGRATED BUSINESS MANAGEMENT INTELLIGENCE BY COMBINING INFORMATION FROM VARIOUS DATABASES AND PRESENTING IT IN AN EASY-TO-UNDERSTAND USER INTERFACE, FOR PROVIDING WEB-BASED ACCESS TO APPLICATIONS AND SERVICES THROUGH A WEB OPERATING SYSTEM OR PORTAL INTERFACE, FOR AUTOMATING DATA WAREHOUSING, FOR ALLOWING SALES AND FIELD SERVICE EMPLOYEES TO UPDATE AND RECEIVE DATA STORED IN AN ENTERPRISE'S COMPUTER DATABASES IN REAL TIME, USING A MOBILE DEVICE, WITH FULL TELEPHONY INTEGRATION WITH THE TELEPHONE AND/OR SOFTWARE FEATURES OF THE MOBILE DEVICE, COMPUTER TELEPHONY SOFTWARE, AND DATABASE MANAGEMENT SOFTWARE