Computer software to manage sale and offering of products and services in an enterprise system; computer software to promote and manage collaboration in an enterprise system for provision of services or products; and computer software to provide product and service offerings to promote behavior in customer interaction in order entry, order fulfillment, revenue management, customer support, and service assurance; computer programs and software for use in developing and executing other computer programs and software on computers, computer networks, and global communications networks; computer software applications to manage, monitor, track and organize data in the fields of order entry, order fulfillment, revenue management, customer support, service assurance, marketing, sales, customer service, call centers, customer relationship management, processing, analysis and management of financial transactions, management of supply chains, orders, procurement, inventory, projects and manufacturing, business process outsourcing, business consolidation management, business quality management, and business project management; and computer e-commerce software to allow users to perform electronic business transactions via a global computer network